Senior Technical Project Analyst

About Dimagi Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare , is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development. About the Position Dimagi is looking for a Senior Technical Project Analyst (STPA) to join our Connect Division. Connect by Dimagi is building a new model for global development that links funding directly to verified service delivery at the frontline. Our platform connects funders with a network of trusted, locally-led organizations (LLOs) to deliver proven, high-impact services. Frontline Workers (FLWs) use a mobile app to learn skills, deliver services, and verify that their work meets quality standards in order to get paid. For funders, Connect offers a transparent, cost-effective way to invest in verified outcomes. For LLOs, it provides access to sustainable funding and tools to support delivering these vital services. In this role, depending on the project, you may manage an individual workstream, or coordinate across workstreams on a project with support from senior team members. You will take on complex technical challenges, including leading requirements gathering and solution design for your assigned areas, and bringing sound technical judgment to problems that don't always have obvious answers. You will use AI-powered tools as a core part of how you work: to investigate issues, accelerate analysis, generate and test hypotheses, and unblock progress — knowing when to rely on them and when deeper human judgment is needed. You will work in an agile environment alongside developers, engineers, public health professionals, and project management specialists, and are expected to operate with the reliability and ownership that allows the broader team to move forward with confidence. Responsibilities The specific responsibilities of a Senior Technical Project Analyst can vary per project but are likely to include: Application Design & Configuration Lead solution design and configuration for assigned workstreams on Dimagi’s CommCare, Connect, and Open Chat Studio (OCS) platforms, delivering complete technical implementations with minimal rework. Build and test advanced forms, workflows, and automations; lead prompt engineering and chatbot evaluation activities; and resolve complex system and data issues, using AI tools to accelerate diagnosis and hypothesis generation while reviewing outputs and using critical thinking to interpret results. Design integrations between Dimagi’s products and/or data systems, applying an understanding of how products interact and what integration approaches are appropriate for the use case. Identify technical risks, constraints, and design trade-offs early, and propose practical solutions that balance quality with delivery timelines. Adapt quickly to new platform features and AI-powered tools, ramping up independently and sharing what you learn with the team. Requirements & Technical Delivery Work closely with Project Managers and other stakeholders to refine business requirements and translate them into clear, well-scoped technical specifications. Estimate level of effort for technical tasks accurately, based on a realistic understanding of complexity and platform capabilities. Manage your own work delivery against project plans and milestones, proactively surfacing risks or blockers and coordinating with senior team members to resolve them. Use AI tools to support requirements gathering, documentation, and analysis tasks — applying judgment to validate outputs and ensure alignme…