Senior Technical Program Manager

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers. This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity. You’ll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean’s mission. You’ll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment. You will: Lead end-to-end product development programs, spanning ideation, design, engineering, and launch. Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership. Drive execution excellence for cross-functional initiatives, balancing speed with quality. Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption. Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery. Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies. Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact. Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability. Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes. Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities. Partnering with PMs…