Senior Technical Program Manager, AI & Agentic Personalization

**Job Title:Senior Technical Program Manager, AI & Agentic PersonalizationJob Location: 100% Remote, CanadaJob Type: T4 ContractExperience:** **8+ YearsRate: CAD 65-70 PH** **About the Role**NearSource Technologies is seeking an experienced **Senior Technical Program Manager, AI & Agentic Personalization** to lead large-scale, cross-functional initiatives focused on delivering intelligent, AI-powered product experiences. In this role, you will collaborate with Product Management, Engineering, AI/ML, Data Science, UX, and Platform teams to drive strategic programs from planning through execution. This position is ideal for a technical program leader with experience delivering AI-enabled products, coordinating complex technical initiatives, and driving innovation through scalable, responsible, and user-centric AI solutions. **Key Responsibilities** - Lead the end-to-end delivery of complex AI-driven technical programs across multiple cross-functional teams. - Drive initiatives focused on AI-powered personalization, intelligent recommendations, and agentic workflows. - Partner with Product Management, AI/ML Engineering, Data Science, Platform Engineering, and UX teams to deliver AI capabilities into production environments. - Develop and manage program roadmaps, timelines, milestones, dependencies, risks, and mitigation strategies. - Ensure the responsible, scalable, and high-quality delivery of AI-powered product capabilities. - Drive Agile program execution while maintaining alignment across Product, Engineering, Data Science, and Platform teams. - Facilitate program governance, executive reporting, and strategic decision-making. - Ensure strong Software Development Lifecycle (SDLC) practices throughout experimentation, iterative development, testing, and release cycles. - Manage program risks related to AI performance, reliability, trust, adoption, and user experience. - Drive clarity around requirements, prioritization, execution plans, and cross-team dependencies. - Coordinate the integration of shared AI capabilities, including recommendation engines, user models, and real-time intelligent systems. - Promote consistent adoption of AI and personalization capabilities across multiple product initiatives. - Translate complex technical concepts into clear business outcomes for executive stakeholders. - Drive continuous process improvement and operational excellence across program delivery. **Must-Have Skills** - 10+ years of Technical Program Management experience delivering large-scale software or technology programs. - Proven experience leading complex cross-functional technical initiatives involving Product Management, Engineering, AI/ML, Data Science, and Platform teams. - Strong expertise in Agile methodologies, including Scrum and Kanban, and the Software Development Lifecycle (SDLC). - Experience delivering AI-powered product capabilities, machine learning platforms, recommendation systems, or intelligent automation solutions. - Experience working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform. - Strong stakeholder management, facilitation, and executive communication skills. - Experience managing program roadmaps, dependencies, risks, governance, and executive reporting. - Strong analytical, organizational, and problem-solving capabilities. - Experience managing multiple concurrent programs within fast-paced technology environments. - Ability to translate complex technical concepts into business-focused outcomes. **Nice-to-Have Skills** - Experience working with personalization platforms, recommendation engines, or intelligent user experience solutions. - Familiarity with experimentation frameworks, telemetry, analytics, and data-driven product development. - Experience with real-time AI systems, user modeling, or agentic AI capabilities. - Exposure to architecture, engineering, construction, manufacturing, or other complex enterprise software domains. - Experience using Jira, Confluence, A…