Senior Technical Account Manager

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation. Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun! Senior Technical Account Manager (TAM) Minimum qualifications: B.S. degree in Computer Science, Engineering, or a similar field, or equivalent practical experience. 8-12 years of experience in technical customer-facing roles supporting a cloud or cloud-security product (such as Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Senior Architect). Expert understanding of cloud services and architecture of at least 2 cloud service providers (AWS, GCP, Azure, or OCI). Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes) and addressing corresponding security considerations. Practical experience deploying and operationalizing DevOps technologies (CI/CD, Version Control Systems, Infrastructure as Code) and their security implications. Experience with Linux and Windows operating system security concepts, and troubleshooting experience. Experience managing a book of business with 5+ complex enterprise or strategic customers. Preferred qualifications: Security certifications (such as CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges. Advanced cloud service provider certifications (such as Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional). Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Experience building and maintaining executive-level relationships with enterprise/strategic clients, driving customer outcomes, and exceeding performance targets. Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues across intricate internal and external structures. Advanced ability to use data and systems (such as CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives. Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes. Willingness to work across multiple communication channels and platforms to assist customers (such as Slack, email, and support tickets). About the job: As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers. Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between…