Senior Systems Engineer – Cloud IT Infra

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role As a Senior Systems Engineer – Cloud IT Infra, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring of 5+ experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus) Role responsibilities Setting up of Azure/ AWS cloud or On-premises IT resources/ environments for Internal software development projects. Co-ordinate with internal project users to troubleshoot and provide expert level technical support to resolve issues related to Azure, AWS, Windows/ Linux servers. Provide system administration and technical support on Windows Server, Linux, Intune, Defender, Rapid7, MacOS, Jamf with advance skills on Windows Active Directory & Azure networking. Hands on with Windows server security hardening and patch management. Intermediate skills on LAN/WAN, WiFi, Internet troubleshooting. Co-ordinate with other local and global IT team members to address Cloud, servers or application support issues & document and prepare reports as per internal IT processes. Software & subscriptions license assignment, tracking and verification. Hands-on with Troubleshooting, Problem Resolution, Upgradation & Maintenance: Hands-on experience with Azure, AWS , Terraform, AKS Cluster, App Service, SAML , Azure DevOps, Azure Networking & Storage, Microsoft Azure Backup Service or other Data backup software Work experience on Windows Server, Linux, MacOS , SQL DB, MS Defender, MS Intune & Rapid7. HandsOn with GitHub, MS Autopilot, MS Office 356, Azure AD/ Entra tools . Basic network & Internet access troubleshooting from Windows, Linux, MacOS. Pre-requisites: Around 5 to 10 Years of relevant work experience as Cloud IT Support Engineer Good business communication (written/ spoken English) & co-ordination skills to work with IT teams Good customer service skills with clear communication, active listening, patience & adaptability that are essential for building positive customer relationships and resolving issues effectively. Eager to learn new things, contribute as a team player, collaborate and explore ways to resolve technical problems quickly or provide work arounds. Proactive in problem-solving, result oriented and take responsibility & deliver to the assigned IT tasks. Certifications related to Azure, Windows Server, Backup/ Storage & Networking will be preferred. Education: BTech/BE/BCA/BSc/Diploma/Other If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your back…