Senior Solutions Engineer

This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service. What You’ll Do Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies Build customized workflows, dashboards, and automations to support diverse business units Integrate AI-powered tools to enhance knowledge management, search, and automation Ensure platform stability and user satisfaction by troubleshooting and resolving system issues Document and deliver training and enablement resources for system users Support change management, including communications and adoption strategies Stay on top of emerging technology trends, especially in AI and automation Ideal Candidate Background 6+ years of experience in solutions engineering, product management, or technical consulting 4+ years hands-on experience administering and building in Salesforce environments Exposure to large language models (LLMs) such as ChatGPT or Claude Familiarity with Python, SQL, or Apex Experience with business intelligence tools like Tableau or Power BI is a plus Strong cross-functional communication and stakeholder management skills Ability to balance strategic thinking with tactical execution Comfortable navigating ambiguity and solving complex problems in a fast-paced setting Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field What We Offer Comprehensive Medical, Dental, and Vision Insurance Life and disability insurance, mental health and family planning benefits, and back-up childcare 401(k) matching program Commuter benefits Wellness and hybrid work stipends Support for certifications, tuition reimbursement, and learning resources Smart-casual dress code Location Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy. Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $170,000 - $190,000 together with the benefits listed above. About ICONIQ ICONIQ is a global investment firm elevated by an extraordinary community. With over $100B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society. When you submit a job application as a prospective employee (“your” or “your”) of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service providers may collect, use, disclose and otherwise process personal information about you. Personal information collected by the Greenhouse portal is subject to the Greenhouse's privacy policy, available here [ https://www.greenhouse.com/privacy-policy ] and ICONIQ’s Privacy Policies available here [ https://www.iconiqcapital.com/privacy-policies ]. Use of AI in the Application Process We expect candidates to be fluent in using AI tools to enhance their work. You’re welcome to use AI in preparing your application where it adds value, but your materials must be accurate and reflect your own experience, judgement and voice. We care most about how you think, what you’ve personally contributed, and how you use tools like AI to dri…