Senior Service Designer

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021, 94% in 2022, while in 2023 we joined forces with Insight, a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team. ABOUT THE JOB We are growing quickly and we’re seeking an ambitious, ideas-driven Service Designer to join our emerging Product and Design Team. This is a unique opportunity for creative, detail-orientated and excellent communicators who are looking to embark on a rewarding journey and play a vital role in our company’s growth and the success of our clients. We are offering stimulating salaries plus a great range of benefits, including the opportunity to take control of your career within a highly reputable organisation working within amazing client brands. WE ARE AMDARIS At Amdaris we not only build exceptional software for our clients, but as a strategic and creative partner we aim to boost their ability to delight their users and meet their business objectives. Impactful product design is key to success; and our success is intrinsically linked to the success of our clients. Working across a diverse range of industries, locations, and technologies, our product design experts bring a wealth of experience, passion, and enthusiasm to enhance the creation of products. We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow significantly over the past few years, and our future plans are even bigger. With exciting growth plans and interesting projects, there has never been a better time to join our incredible team. SERVICE DESIGN ROLE As a Service Designer, your role involves collaborating with clients to assist them in defining their product offerings and supporting them to achieve their business goals. You will assume the position of their primary designer, overseeing all the tasks involved across the entire product lifecycle. You will collaborate with cross-functional teams, to conceptualize and design user-centered solutions that enhance user satisfaction and engagement. This is an exciting opportunity to lead design initiatives, drive innovation, and contribute to our mission of delivering best-in-class digital experiences. KEY RESPONSIBILITIES Guide the creative journey led by the design thinking life cycle, ensuring a fantastic user experience along the way. Create user-centric, intuitive, and visually pleasing digital interfaces and interactions. Collaborate closely with product managers and clients to define and prioritize design requirements and deliverables. Conduct user research and usability testing to gather insights and refine design solutions. Stay up to date with industry trends, emerging technologies, and design best practices. ESSENTIAL SKILLS Experience with user-centered design principles and usability testing Experience in Service Design 4-5 years of experience as a product designer Proven experience in effectively communicating design concepts and solutions to stakeholders Excellent collaboration and interpersonal skills Degree educated, or self-initiated alternative (such as personal projects or bootcamps) Experience working on agile development projects Experience using Figma and Adobe Creative Cloud UI and UX experience BENEFITS You will work with amazing teammates from across Europe. Take a leading role in our newly-established Bulgarian center, contributing to the foundation of our future. Our Sofia office is right in the center, ensuring that everything you need is close by. Monthly transport allowance and enjoy the convenience of a dedicated parking area at the office. Enjoy 25 days of paid leave, we make sure you have plenty of time to relax and recharge. We’ve got you covered with additional premium health insurance and dental care, to keep you and your family protected. We offer…