Senior Security Analyst (MSSP)

Senior Security Analyst (MSSP) ⚠️ **This role requires daily onsite attendance in Houston. Remote work and visa sponsorship are not available.** DataVox is seeking an experienced, customer-focused **Senior Security Analyst** to join our growing **Managed Information Technology** team in Houston, TX. This role is ideal for a cybersecurity professional who enjoys investigation, incident response, customer consulting, security operations, and helping organizations improve their overall security posture. This is a hands-on role with a strong client facing requirement. The ideal candidate enjoys solving complex problems, communicating effectively with both technical and non-technical audiences, and taking ownership of security issues from identification through resolution. If you are looking for a role where you can make a measurable impact on customer security while continuing to grow your cybersecurity expertise, this is an excellent opportunity. Before learning more about the position, let us tell you a bit more about who we are! DataVox has been serving customers for over 30 years with our advanced technology solutions. We specialize in Data Center & Network Technologies, IT Support Services, Network Cabling, Audio Visual Solutions, Physical Security & Phone Systems. We are committed to being the best technology partner and ensure the highest level of expertise and quality service by having people like you on our team. Benefits that Support You and Your Family DataVox offers a comprehensive and competitive benefits package designed to support you at every stage of life: - Health, Dental & Vision Insurance - Company-Paid Life Insurance & Long-Term Disability Insurance - Matching 401(k) and Roth Retirement Plans - Sponsored 529 College Savings Plan - Professional Development Reimbursement - Paid Vacation, Sick Time & Company Holidays - Mileage & Phone Reimbursement - Annual Health & Wellness Fairs - Sustainable Business Practices A Culture That Brings People Together At DataVox, our culture is rooted in connection, collaboration, and a deep sense of community. We believe in recognizing our people, investing in their growth, and creating meaningful moments throughout the year. Here’s just a glimpse of what makes our workplace special: - An Encouraging Environment centered on upskilling and career growth - Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events,Astrosand Rangers watch parties and many other events throughout the year. - Employee Appreciation Days & Holiday Celebrationsrecognizing the value of every team member with employee spotlights and celebrating thesmall things(like national carrot cake day!) - A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support - Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark At DataVox, we’re not just coworkers, we’re a team that lifts each other up and grows stronger together. **What You'll Be Responsible For** **Security Alert Management & Investigation** You will serve as the primary escalation point for security alerts generated from multiple platforms, vendors, and internal teams. Responsibilities include: - Investigating escalated security alerts and suspicious activity - Reviewing endpoint, identity, email, and network security events - Evaluating business impact and security risk This role requires curiosity, analytical thinking, and the ability to connect information from multiple systems to understand the complete security picture. **Incident Response Coordination** When security incidents occur, you will coordinate response efforts and ensure all stakeholders remain informed throughout the process. Key responsibilities include: - Building and maintaining incident timelines - Coordinating containment actions - Escalating critical security issues appropriately - Managing…