Senior Sales Operations Manager

The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets. As the Revenue Systems & Analytics lead, you will own the operational foundation that powers our global go-to-market (GTM) organization. This role combines ownership of the Revenue Operations technology stack with strategic business analytics to improve forecasting accuracy, sales productivity, planning, and operational scalability. Operating at the intersection of Sales, Finance, Product, Marketing, and Customer Success, you will ensure our GTM systems, data, reporting, and planning processes enable efficient execution and informed decision-making. You will partner closely with Revenue Operations leadership to translate business strategy into scalable processes, automation, analytics, and actionable insights. Key Responsibilities 1. Revenue Systems & GTM Technology GTM Systems Ownership Serve as the primary administrator and owner of Salesforce and the broader GTM technology ecosystem (including forecasting, conversation intelligence, CPQ, and reporting platforms - Aviso, Clari, etc.). Design, configure and maintain sales workflows, approval processes, automation, and CRM architecture. Manage system configuration, user permissions, release management, and platform enhancements. Continuously improve system performance, scalability, and user experience. Sales Process Automation Optimize lead routing, opportunity management, quoting workflows, and territory automation. Partner with Deal Desk, Finance, Legal, and Sales leadership to streamline quote-to-order processes. Evaluate and implement new GTM technologies and AI-enabled workflow automation that improve productivity. Act as the technical lead for GTM system integrations and operational scalability. 2. Revenue Analytics & Business Insights Executive Analytics Build and maintain executive dashboards, scorecards, KPIs, and operational reporting. Deliver pipeline health analysis, forecasting insights, conversion metrics, and performance reporting. Serve as a trusted analytical partner to Revenue Operations leadership, Sales leadership, Finance, and executive stakeholders. Identify risks, opportunities, and trends through proactive analysis and recommend actionable improvements. Financial & Revenue Analysis Partner closely with Finance to reconcile bookings, revenue, ARR, consumption, and forecast assumptions. Support pricing, packaging, and deal analytics in collaboration with Product and Finance. Build pipeline models, scenario planning, and forecasting models to improve business predictability. Maintain data quality, reporting accuracy, and CRM governance across all GTM systems. 3. Planning, Productivity & Operational Excellence Annual Planning Support annual GTM planning and bottom-up quota deployment. Assist with territory design, capacity planning, and organizational modeling. Design and analyze sales compensation plans while supporting commission governance. Produce planning models that inform investment decisions and sales resource allocation. Operational Excellence Improve sales process efficiency through automation, standardized workflows, and data governance. Establish best practices for CRM hygiene and operational reporting. Partner across Sales, Marketing, Cust…