Senior Sales Engineer

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Sales Engineer based in Germany.** This is a unique opportunity for a technically skilled Sales Engineer to help organizations improve application reliability through innovative developer-focused solutions. In this role, you will bridge the gap between customer needs and technical capabilities, guiding prospects and customers through evaluations, implementations, and long-term success. You'll collaborate closely with sales, product, and engineering teams while helping shape solutions that solve real-world challenges for development teams. Working in a remote-first, international environment, you'll have significant ownership and visibility across the customer journey. This position is ideal for someone who combines strong technical expertise, customer empathy, and a passion for helping teams adopt modern software development practices. ### Accountabilities - Serve as a technical expert throughout the customer lifecycle, supporting prospects and customers from initial discovery and product demonstrations through successful implementation. - Lead technical evaluations by understanding customer environments, designing tailored solutions, and demonstrating how the platform addresses specific engineering challenges. - Build trusted relationships with engineering teams and stakeholders, helping customers maximize the value of their investment. - Develop deep expertise in developer tools, application monitoring, testing, and reliability practices to provide strategic technical guidance. - Collaborate with Sales teams to support opportunities, improve technical messaging, and contribute to successful customer engagements. - Partner with Product and Engineering teams by sharing customer insights, feedback, and technical requirements to influence product development. - Create and improve technical documentation, processes, enablement materials, and internal resources to support scalable customer success. - Use AI-powered tools to accelerate customer-facing workflows, including prospect research, tailored demonstrations, proof-of-concept development, and technical content creation. - Support customer support activities when needed to maintain a strong understanding of customer challenges and product usage. ## Requirements - 5+ years of experience in Sales Engineering, Solutions Engineering, Customer Solutions, Forward Deployed Engineering, or a similar customer-facing technical role. - Strong technical abilities with the capacity to read, write, and debug code, preferably using JavaScript and Node.js. - Experience working with developer-focused SaaS products, with backgrounds in observability, monitoring, testing, or related technologies considered an advantage. - Ability to leverage AI tools such as coding assistants and AI development platforms to improve productivity, create technical solutions, and support customer engagements. - Strong problem-solving skills with the ability to understand complex technical environments and translate customer needs into effective solutions. - Autonomous and self-motivated working style with the ability to succeed in a remote-first environment. - Excellent customer communication skills with strong empathy, curiosity, and a passion for helping users achieve success. - Ownership-oriented mindset with the ability to build long-term customer relationships and contribute to company growth. - Excellent spoken and written English skills. - Located within European UTC+1 or UTC+2 time zones. ## Benefits - Competitive compensation package with transparent salary structure. - €127K–€150K OTE range for higher-cost markets such as Germany, the UK, or France. - €115K–€140K OTE range for markets such as Spain, Poland, or Portugal. - 70% base salary and 30% commission structure. - Equity opportunities. - Fully remote work environment with flexibility across Europe. - 27 days of p…