Senior Property Manager

**Senior Property Manager** **Reports to:** VP, Property Management **Location:** Speed Bay Warehouse Solutions – Charlotte, North Carolina **Schedule:** Full-time, Exempt, Hybrid **Overview** **Speed Bay Warehouse Solutions** is a vertically integrated real estate investment and management platform focused on acquiring and operating shallow bay, multi-tenant light industrial assets in prime infill markets throughout the U.S. Sponsored by the founders of Black Creek Group—whose 30-year track record includes over $25 billion in real estate transactions—the firm is led by a seasoned executive team with extensive real estate industry experience and deep expertise investing in and managing multi-tenant light industrial properties. Speed Bay is building a national portfolio designed to deliver durable, long-term value through disciplined acquisitions, operational excellence, and technology-enabled performance. This is an exciting opportunity to join an emerging commercial real estate operating platform focused on acquiring and managing multi-tenant light industrial shallow bay properties in key metropolitan areas across the US. **About the Role** The Senior Property Manager provides strategic and hands-on leadership for a regional portfolio of shallow bay, multi-tenant industrial properties, ensuring efficient day-to-day operations, high-quality tenant service, and timely financial and operational reporting. This role oversees and mentors Property Managers and support staff while remaining directly involved in core property management functions when necessary due to vacancies, transitions, or portfolio growth. The position is integral to achieving operational excellence, supporting disciplined acquisitions, and contributing to the long-term value creation of Speed Bay’s national portfolio through proactive management and technology-enabled practices. **Key Responsibilities** **Portfolio and Team Leadership** - Oversee a portfolio of multi-tenant industrial properties, setting performance expectations and standards for operations, tenant service, and financial results. - Lead, mentor, and develop a team that may include Property Managers, Assistant Property Managers, and coordinators, providing guidance, performance feedback, and training. - Step in to perform full-cycle property management duties (tenant communications, vendor coordination, budgeting, reporting, inspections, and collections) when roles are vacant, during transitions, or as the portfolio scales. - Assist with workload balancing and resource planning as new assets are acquired and as the regional team grows. **Operations and Tenant Relations** - Manage and supervise day-to-day operations for assigned properties in accordance with established policies, management agreements, and business plans. - Ensure delivery of first-class customer service to tenants by promptly resolving facility issues, addressing concerns, and driving tenant satisfaction throughout the lease lifecycle. - Build strong relationships with local brokers, managers, and vendors to support leasing, renewals, and smooth property operations. - Visit properties regularly to monitor asset performance, conduct inspections, and ensure issues are identified and addressed quickly. - Respond to operational property needs, including off-hours maintenance requests and emergencies as necessary. **Financial Management and Reporting** - Lead preparation of annual property business plans and operating budgets for the regional portfolio; track variances and oversee ongoing operations analysis. - Oversee monthly rent collection, invoicing, and reporting, ensuring accurate billings against rent rolls and adherence to lease terms. - Review and approve operating expenses, capital expenditures, and vendor contracts in alignment with budget, ownership and investment objectives. - Attend weekly asset management meetings, providing portfolio-level status updates, key performance insights, and risk/opportunity assessments. -…