Senior Project Manager (Temp-to-Perm)

M BOOTH CAREERS Who We Are: At M Booth, we produce award-winning, culturally-resonant, and buzz-worthy campaigns that move key audiences to action. We are relentlessly passionate about our clients and their business, whether that means developing scrappy campaigns and content that breaks through, maximizing earned to reach key audiences, leading in digital innovation, or unleashing insights that unlock ideas that win in the marketplace. And we have a bold belief that our work can and should contribute to an equitable world. Our agency was born 40 years ago with entrepreneurial roots, a people-first culture, and a passion for creativity and innovation. As we look to the future we believe Only the Bold will make a lasting impact and change. From culture to creative, in today’s world BOLD moves everything we do. M Booth has an immediate opportunity for a Temp to Perm Senior Project Manager to join our growing Creative team. A few things to know before applying: ABOUT THE DIGITAL & INNOVATION TECH TEAM Our AI, Generative Engine Optimization (GEO), and social media teams are growing and are in high demand across the agency. To keep them focused on doing great work for our clients, we’re looking for a Senior Project Manager to help build a clear intake process, realistic timelines, and smart capacity tracking. ABOUT PROJECT MANAGEMENT Our Project Managers are the operational heart of our team, ensuring specialized workstreams run efficiently, transparently, and without burnout. At the Senior Project Manager level, you act as both a workflow architect and a governance anchor—protecting specialist bandwidth, customizing intake frameworks in Monday.com, and serving as the central traffic manager across high-demand internal capability hubs. POSITION OVERVIEW The Senior Project Manager – Innovation & Social is a high-impact operational role designed to manage, route, and optimize workflows across two core agency capabilities: Innovation Tech / GEO and our Social Media Center of Excellence (CoE). Working directly alongside the Project Management Lead, you will partner with leadership to evaluate, edit, and customize our existing Monday.com workflows and intake channels to best fit the unique needs of these specialized teams. In this role, you will be the first point of contact for new projects. You will eliminate internal process chaos by tailoring intake forms, setting up dynamic tracking dashboards, routing requests to the appropriate team members, and actively shielding key technical leads and creative specialists from ad-hoc, direct asks. Sitting directly between requesting account teams, developers, and specialized delivery leads, you will ensure clear scoping, capacity protection, and on-time execution. KEY RESPONSIBILITIES Process & Tool Customization Workflow Optimization: Partner directly with the Project Management Lead to review, edit, and customize existing agency Monday.com workflows, boards, and automation recipes to seamlessly support the Innovation Tech/GEO and Social CoE teams. Intake Refinement: Adapt and maintain existing intake forms and standard operating procedures to ensure all incoming AI/GEO and Social CoE requests are properly scoped and routed. Continuous Improvement: Continuously evaluate tool performance, gather feedback from technical and account leads, and make updates to keep our project tracking lean and effective. Traffic, Routing & Pipeline Governance Gatekeeping & Intake Triage: Act as the primary operational buffer for specialized talent, redirecting ad-hoc requests into formal Monday.com queues, clarifying vague briefs with account teams, and setting realistic priority levels. Capacity Routing & Bandwidth Protection: Intelligently allocate and route approved work to developers, AI leads, and social strategists based on live capacity—safeguarding specialists from overload and unmanaged task switching. Pipeline & Milestone Tracking: Log, schedule, and track all projects from briefing through final deli…