Senior Project Engineer (M365, Network and Backup)

About the Role We are seeking a senior, hands-on Project Engineer to support both managed backup operations and technical project delivery across backup, infrastructure, Microsoft 365, cybersecurity, and compliance environments. This hybrid role is suited to an experienced MSP engineer who can take ownership of technical work, manage complex escalations, and deliver projects with a careful, safety-first approach. You will work across Veeam backup environments, Microsoft 365, Essential Eight uplift initiatives, infrastructure, endpoint, and disaster recovery projects. You will also contribute to automation and process improvement, using scripting and technical insight to resolve recurring issues and create scalable solutions. About the Client You will be working with a specialist technology provider focused on managed backup services for MSPs, helping them maintain reliable, recoverable, and well-managed client environments. The organisation combines technical expertise with a strong focus on backup reliability, monitoring, restore testing, and emergency recovery. The role also supports a technology consultancy delivering Microsoft 365, compliance, cybersecurity, and infrastructure projects. Together, the businesses provide practical technical solutions with a strong emphasis on reliability, risk management, and continuous improvement. Ideal Profile Experience & Technical Expertise Senior-level experience within an MSP, IT service provider, backup, infrastructure, or project engineering environment Strong Veeam experience, with the ability to confidently support and discuss backup solutions with technical stakeholders Strong Microsoft 365 administration experience across security, compliance, identity, and client environment uplift Experience with Essential Eight uplift projects or similar cybersecurity and compliance frameworks Strong understanding of hypervisors, infrastructure, endpoints, backup, and disaster recovery Proven ability to independently own technical work and manage priorities within a small technical team Strong troubleshooting skills with a disciplined approach to risk, rollback planning, and client impact Technical Stack Veeam backup technologies Microsoft 365 administration and support Microsoft security, compliance, identity, and endpoint services Windows environments and general infrastructure Hypervisors and virtualisation platforms PowerShell scripting and automation Bash scripting for macOS or Linux-style automation where required Backup monitoring, restore testing, disaster recovery, and technical escalation workflows Preferred Experience Halo PSA experience Dropsuite or Microsoft 365 backup platform experience Pre-sales confidence and the ability to contribute to technical sales conversations Development-minded approach to workflows, logic, and automation opportunities Exposure to JavaScript or .NET Experience supporting ISO readiness or compliance documentation Police clearance or willingness to complete background checks where required Soft Skills & Attributes High level of ownership, accountability, and professional maturity Safety-first mindset with a preference for confident, well-considered technical decisions over speed Strong customer service orientation and ability to work effectively with MSP clients and engineers Self-motivated, proactive, and comfortable working independently Curious and improvement-focused with a strong interest in automation Calm under pressure and capable of making sound decisions during incidents Clear communicator who asks the right questions and confirms scope before acting Collaborative, practical, and able to build trust quickly Responsibilities Backup, Recovery & Managed Services Support managed Veeam backup services across MSP client environments Monitor, investigate, and resolve backup and restore issues Support restore verification, backup reliability, issue remediation, and emergency recovery activities Communicate confidently with MSP engineers and technical…