Senior Program Manager, Release Management

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We are seeking a Sr. Program Manager to support Release Management within the GTM PMO organization. You will partner closely with stakeholders across Product Marketing, Product Management, Technical Program Management, and operational functions (Technical Publications, Security, Product Legal and more) to drive our go-to-market activities to ensure on-time delivery of product launches. Candidates should bring a passion for how technology is changing the way we work and have some experience managing these kinds of programs. If you’re interested in this role, you should enjoy and have experience working in a fast-paced and ambiguous environment, building strong cross-functional relationships, synthesizing complex technical and operational considerations into tangible business requirements, and effectively communicating across all levels of an organization. WHAT YOU'LL DO Manage the end-to-end release management process, from the product release to production to the planning of GTM activities to ensure successful marketing launch Partner with cross-functional stakeholders, including product management, go-to-market teams, product operations, product marketing to understand tasks and deliverables that are essential for launch and drive delivery of those tasks and deliverables Partner closely with operational teams (legal, technical accounting, go-to-market ops) to identify and resolve complex, cross-functional operational issues, often unique to each project Facilitate conversations and drive consensus for complex, ambiguous problems with diverse, sometimes conflicting viewpoints Partner deeply with product marketing to develop and execute quarterly marketing plans, launch tiering, and key product launches Partner closely with product management to drive product release activities to support a successful deployment to production Create and maintain a single source of truth that cross-functional stakeholders can use to keep track of product release timing, status, and details WHO YOU ARE Exceptional collaborator and communicator with an ability to lead and coordinate complex, cross-functional initiatives Strategic thinker who understands the bigger picture while also being comfortable in the details of deliverables 5+ years of program and project management experience Bachelor's degree in relevant field Experience working with Google Sheets or related project management tools Proven ability to excel in the face of ambiguity and responding to changing needs or shifting priorities while minimizing project impact Strong communication skills (written and verbal) Ability to work well within time constraints to meet critical business needs Box lives its values, with community and in-person collaboration being a core…