Senior Program Manager, Business Transformation

Your Impact As a Senior Program Manager within the Business Transformation team, you will serve as an organizational connector and accelerator across DISCO's enterprise. You will directly champion and operationalize our Go-to-Market (GTM) Strategic Initiatives — turning high-level corporate strategies into measurable, revenue-generating reality. From initial discovery to final business adoption, you will partner directly with cross-functional business owners to orchestrate the execution of complex, high-visibility transformations. You will deliver program materials—including comprehensive Project Charters, Change Management roadmaps, and detailed future-state process designs—that empower business teams to scale efficiently. Acting as a trusted operational advisor, you will equip executive sponsors with clear risk mitigations and business-impact metrics, seamlessly guiding senior leadership through critical decision-making processes that secure DISCO's long-term vision. What You'll Do Drive Project & Program Management Strategy: Manage the end-to-end approach, process, and lifecycle for complex, transformational initiatives; align project workstreams, manage resources, and resolve cross-functional dependencies. Lead End-to-End Project Execution: Own project scope, timelines, schedules, and budgets from discovery through design, build, roll-out, and official close, ensuring that critical business outcomes and intended ROI are achieved. Develop Change Management Strategies: Create comprehensive change management strategies and actionable plans (including Impact Analyses, Stakeholder Analyses, Communication Plans, and Training Plans) to drive overall organizational readiness and adoption of new systems or workflows. Re-Engineer & Map Business Processes: Map current-state (As-Is) and design optimized future-state (To-Be) business processes, identifying structural gaps, removing inefficiencies, and gathering technical business requirements. Develop and Track Performance Metrics: Build, track, and monitor project-specific KPIs to objectively measure business performance, execution health, and long-term value creation. Foster Cross-Functional Collaboration: Build trusted partnerships with Executive Stakeholders and leadership teams across DISCO (including Sales, Marketing, Customer Success, and IT) to facilitate alignment, streamline communication, and lead executive decision-making. Who You Are Experienced Program Leader: You bring 5+ years of dedicated experience managing complex, cross-functional business programs and projects. Change and Process Specialist: You possess hands-on experience in process management and of designing change management strategies tied to project rollouts. Exceptional Communicator and Influencer: You possess clear, concise verbal and written communication skills with the professional presence required to partner with, present to, and advise senior executive stakeholders. Ambiguity Navigator: You are highly self-motivated, proactive, and exceptionally comfortable navigating and bringing order to ambiguous or rapidly evolving environments. Analytical Thinker: You possess strong organizational, critical thinking, and problem-solving skills, with a proven ability to use data-driven insights to uncover root causes and design scalable solutions. Even Better If You Have… Process Excellence Credentials: Lean or Continuous Improvement (CI) certification. Change Management Credentials : Prosci Change Management Certification Go-To-Market Domain Expertise: Direct specialized knowledge or previous experience supporting GTM functions. High-Impact Facilitation Skills: Advanced presentation-building capabilities (Google Slides) and mastery in structuring complex executive choices to drive swift consensus. Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-…