Senior Program Manager

## Description **The Amivero Team** Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems. **Special Requirements** US Citizenship Required to obtain Public Trust Active DHS CBP Public Trust preferred Experience leading DHS teams, preferably CBP BA Degree and 5+ Years of experience **The Gist…** We are seeking a Program Manager that will lead business transformation and analytical support services for a government client implementing mission-critical policies. The role aligns with a seasoned professional capable of leading multidisciplinary teams and client initiatives to successful outcomes in a high-visibility environment. The Program Manager serves as a critical bridge between government senior leadership, stakeholders, and the consulting/contractor team. The Program Manager will ensure seamless delivery of policy guidance, implementation support, strategic planning communications support and data analytics work products. This role is suited for a leader who can operate comfortably in front of government executives, direct a team of subject-matter experts, and translate ambiguous or evolving mission priorities into structured, executable plans. ## What Your Day Might Include… **Team Leadership & Client Management** - Lead and manage teams of subject matter experts supporting mission-critical and time-sensitive policy implementation. - Serve as the primary POC between government senior leadership, clients, stakeholders, and the contractor/consulting team to align priorities, expectations, and deliverables. - Manage overall project scope, schedule, budget, and quality across all workstreams. **Policy Strategy and Implementation Support** - Provide senior-level support on the development of policy guidance, implementation frameworks, and reporting/tracking of key initiatives. - Lead the team’s efforts to translate policy directives into actionable, phased implementation plans. - Identify any risks and dependencies and work collaboratively with clients to drive resolution. **Communications Support** - Lead the development of executive-level communication products such as briefings, status updates, and presentations, in support of policy rollouts. - Ensure messaging and content are clear, consistent, and customized for the appropriate audience. **Digital and Data Analytics Tools** - Develop and Deploy analytics tools such as dashboards, data models, and KPIs to communicate statistics, convey trends, and align leadership priorities. - Translate complex analytics findings into clear actionable recommendations, ensuring data quality and integrity. **Program Management** - Builds upon and maintains Amivero’s culture by embracing its strategic framework and values, serving as a strong role model to the team and others, pushing our programs and practices, and helping them evolve. - Accountable for achieving organic growth, performance (innovation, CPARS, delivery compliance, staffing, etc.) and financial objectives (including P&L, Revenue, Direct labor or other metrics) - Mobilizes team members within program and guides customers and partners toward the delivery of high-quality work. - Coaches and mentors Amivero talent and works collaboratively within the organization. - Able to form strong internal partnership…