Senior Product Manager

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager based in the United States.** This is an exciting opportunity for an experienced product leader to shape the future of automotive CRM technology through innovative, customer-focused solutions. In this role, you will define product strategy, manage roadmaps, and deliver scalable capabilities that improve customer engagement and business outcomes. You will act as the bridge between customers, partners, engineering teams, and business stakeholders to transform market needs into impactful products. Working with advanced technologies including AI, machine learning, and cloud platforms, you will help modernize automotive retail experiences at enterprise scale. This position is ideal for a strategic thinker who thrives in fast-paced environments and enjoys solving complex problems through technology-driven product innovation. ### Accountabilities - Define and execute the product vision, strategy, and roadmap for enterprise CRM solutions, ensuring alignment with customer needs and business objectives. - Serve as the voice of customers and partners by gathering insights, identifying pain points, and translating feedback into actionable product requirements. - Build and maintain product roadmaps that prioritize high-impact initiatives and deliver measurable business value. - Partner closely with engineering, product management, architecture, data, marketing, and business teams to develop and launch scalable CRM capabilities. - Lead product discovery, business case development, prioritization, and delivery planning for new features and enhancements. - Create detailed product documentation, including business requirements documents, internal specifications, user stories, and acceptance criteria. - Define AI-powered product opportunities that improve CRM workflows, marketing operations, and customer experiences. - Establish success metrics, analyze product performance, and continuously optimize adoption and impact. - Develop strong relationships with enterprise customers, automotive partners, and industry stakeholders to understand market trends and evolving needs. - Stay informed on automotive retail technology trends, competitive platforms, regulatory requirements, and emerging opportunities. - Support strategic initiatives by presenting product recommendations and aligning stakeholders across multiple teams. ### **Requirements** - 8+ years of experience in product management, including at least 2 years managing enterprise or B2B SaaS products involving integrations, APIs, or platform capabilities. - Strong background in automotive retail technology, with preferred experience in automotive CRM solutions, dealer operations, or OEM ecosystems. - Proven experience defining and delivering successful SaaS, CRM, or platform product strategies. - Strong understanding of customer relationship management workflows, marketing operations, and enterprise software solutions. - Experience building and applying AI-powered or LLM-driven capabilities to improve product experiences and business processes. - Excellent analytical and problem-solving skills with the ability to use data, KPIs, and customer insights to guide prioritization decisions. - Strong business case development skills and the ability to translate complex challenges into clear product strategies. - Exceptional communication and storytelling abilities, including experience presenting to executives, customers, and strategic partners. - Experience collaborating with engineering teams through detailed requirements, user stories, and acceptance criteria. - Ability to manage multiple priorities, stakeholders, and workstreams independently in a fast-moving environment. - Strong understanding of product-led growth, partner-led growth, or enterprise customer engagement models is preferred. - MBA or equivalent advanced degree is a plus. ### **B…