Senior Product Manager

Your Impact We're looking for a Senior Product Manager to own product-led growth and the end-to-end customer experience that makes DISCO feel unmistakably best-in-class. You will drive the roadmap for in-app value benchmarks and self-serve upgrade paths, and elevate our UI/UX into a powerful, intuitive experience across DISCO Platform — the kind customers point to as proof DISCO leads the category. As part of making that growth frictionless end-to-end, you'll also extend expansion signals into automatic entitlements and provisioning, so a customer's decision to grow becomes working access without a support ticket in between. What You'll Do Own the PLG & Expansion Roadmap: Drive the roadmap for in-app value benchmarks, self-serve upgrade triggers, and other product experiences that generate expansion revenue. Elevate DISCO's Product Experience & Brand: Build on our existing design system to turn UI consistency into a genuine competitive advantage — a polished, intuitive, and cohesive experience across DISCO Platform that strengthens DISCO's brand and earns customer trust at every touchpoint. Partner on Design Quality: Work with design leadership to guide UI/UX craft and consistency across all customer journeys. Champion the Customer's Voice: Engage directly with customers through interviews, feedback, and usability sessions, and translate what you hear into prioritized, well-scoped product solutions alongside your quantitative data. Mine Data for Growth Opportunities: Use usage and funnel data to identify, validate, and prioritize the highest-impact growth opportunities. Build the Business Case: Translate technical efficiency into business-value narratives (ROI/TCO) for procurement and executive stakeholders. Extend Growth Into Fulfillment: As a supporting piece of the growth motion, connect expansion triggers to entitlements and provisioning so upgrades translate into working access automatically Modernize Delivery Practices: Bring rapid prototyping, AI-assisted design/dev workflows, and iterative validation into the team's delivery cadence to shorten the path from idea to validated learning Who You Are Product-Led Growth Expertise: 5+ years of product management experience, with a track record of driving measurable adoption, activation, or expansion outcomes in a PLG or self-serve motion. Product & UX Craft: A sharp eye for UX quality and design detail, with the strategic vision to elevate a UI from merely functional to a genuine brand asset — while keeping the team focused on outcomes over minor feature tweaks. Voice of the Customer: Speaks fluently and credibly to the customer experience, with a demonstrated history of translating customer pain points — gathered firsthand through interviews, feedback, and direct engagement — into well-scoped, well-executed product solutions. Data & Experimentation Fluency: Comfort designing experiments (A/B tests, funnel analysis, cohort analysis) and using product analytics to make evidence-based prioritization calls. AI Fluency & Rapid Prototyping: Hands-on with AI-powered tools (e.g., Claude, Gemini, Figma Make) for research, ideation, and delivery, plus practiced use of low- and no-code prototyping tools to validate concepts before committing engineering resources. Business Storytelling & Stakeholder Communication: Able to translate technical efficiency and product investment into ROI/TCO narratives for procurement and executives, and to unite cross functional stakeholders around a shared plan. Adaptable, Systems-Minded Execution: Comfortable navigating ambiguity across a distributed, multi-region team, managing features that need to scale reliably, and breaking large problems into milestones that deliver incremental value. Leadership & Mentorship: A track record of mentoring other PMs or cross-functional partners, leading by example, and fostering a collaborative, learning-focused environment. Even Better If You Have… Legal Tech Domain Expertise: Prior experience with e-discovery, leg…