Senior Product Manager - Commerce

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager - Commerce based in the United States.** This role offers the opportunity to shape critical commerce experiences that power appointment-based businesses and their customers. You will own product strategy and execution for transactional experiences that impact revenue, operations, and client satisfaction. Working closely with engineering, design, and cross-functional teams, you will transform complex workflows into intuitive, reliable solutions. The position combines customer empathy, strategic thinking, and strong product execution across the full commerce lifecycle. You will use data, insights, and experimentation to continuously improve experiences for both businesses and end users. The ideal candidate is a systems thinker who thrives in ambiguity and enjoys building scalable products in a fast-moving environment. ### Accountabilities: The Senior Product Manager - Commerce will lead the strategy, development, and optimization of commerce experiences, ensuring products are intuitive, scalable, and aligned with customer and business needs. This role requires strong cross-functional leadership, customer understanding, and the ability to translate complex challenges into impactful product solutions. - Own the product vision, roadmap, and execution for commerce experiences across transactional workflows and customer journeys. - Partner closely with engineering, design, analytics, and business stakeholders to define priorities and deliver high-quality product experiences. - Improve the full transaction lifecycle, including checkout, payments, financial reporting, accounting workflows, and business management tools. - Translate complex technical systems, operational needs, and customer feedback into simple and effective product solutions. - Use customer insights, analytics, and experimentation to identify opportunities and measure product impact. - Drive alignment across teams by influencing stakeholders and moving initiatives forward in ambiguous environments. - Establish frameworks for evaluating product performance and continuously improving user experiences. - Collaborate with teams to support scalability across larger customers, complex business models, and expanding markets. ## **Requirements:** The ideal candidate brings strong product management experience with a proven ability to own customer-facing experiences and deliver impactful solutions in B2B or SaaS environments. They should combine strategic thinking, technical understanding, and excellent collaboration skills. - 5–8 years of product management experience, including at least 3 years in a B2B or SaaS environment. - Proven experience owning consumer-facing product experiences from discovery through delivery. - Strong understanding of commerce workflows, including transactions, checkout experiences, reporting, accounting, and operational tools. - Ability to think strategically across complex systems, workflows, user personas, and technical constraints. - Strong partnership skills with design teams and a commitment to delivering high-quality user experiences. - Outcome-driven mindset with experience defining success metrics and using data to guide product decisions. - Experience influencing cross-functional teams, including engineering, design, business teams, and leadership, without direct authority. - Strong communication skills with the ability to simplify complex concepts and align stakeholders. - Experience using AI tools to improve product discovery, decision-making, productivity, and execution. - Experience with vertical SaaS or services-industry platforms is preferred. ## **Benefits:** - Competitive base salary range: - **$137,000 - $185,700 USD annually** for candidates located in NYC, the SF Bay Area, and Seattle. - **$120,400 - $163,000 USD annually** for candidates located in other U.S. locations. - Add…