Senior Platform Engineer (Cloud Workloads)

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability . What You’ll Do Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations Technologies we work with ⁠Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL Azure Kubernetes Service (AKS), Azure Container Apps, VMs Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault Infrastructure as Code — Azure Bicep, Terraform, or Pulumi CI/CD — Azure DevOps, GitHub Actions ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows) What You’ll Bring 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc. Experience with incident response in production cloud environments, including runbook development and post-incident review Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions) Strong scripting skills in Bash, Python, or PowerShell Ability to work cross-functionally with SRE, product, and customer-facing support teams Bonus Skills Familiarity with Veeam Data Platform products What You'll Get 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Premium private medical insurance for employees and dependents Daily meal vouchers for restaurants and groceries (180 CZK per working day) Flexible cafeteria platform with thousands of lifestyle benefit options Multisport Card for gym and wellness, with family add-on options Annual public transport reimbursement up to a set limit Corporate mobile plan with optional family tariff Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job.…