Senior Operations & Program Management Leader (6270)

itD is seeking a Senior Operations & Program Management Leader to drive operational excellence by designing and leading scalable sales operations and strategic programs that enable sustainable growth across a high-performing sales organization. The ideal candidate will bring deep experience in sales operations, business strategy, and program management, with a proven track record of building repeatable processes, leading cross-functional initiatives, and delivering measurable business outcomes through data-driven decision-making. Location: Hybrid - San Francisco, CA Pay Rate: 40 - 40.95 (hourly) Duration: 6 months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Architect and implement scalable operational frameworks that improve sales efficiency, forecasting accuracy, and operational consistency. Lead the end-to-end execution of strategic sales programs, establishing milestones, managing risks, and ensuring successful delivery. Analyze complex business data using advanced Excel, Google Sheets, business intelligence tools, and AI-enabled solutions to deliver actionable insights for leadership. Partner with senior business leaders to communicate strategic recommendations, operational performance, and process improvements through clear executive-level presentations and reporting. Identify operational bottlenecks and develop innovative, scalable solutions that enhance productivity and support a rapidly growing sales organization. Collaborate cross-functionally with Sales, Finance, Marketing, and Revenue Operations teams to align priorities and drive organizational success. Build and continuously improve repeatable operational processes that support long-term business growth and organizational scalability. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: Extensive experience in sales operations, business strategy, or program management within a high-growth technology or enterprise sales environment. Advanced proficiency with Microsoft Excel and Google Sheets, including complex modeling and data analysis. Experience with modern program management platforms such as Asana, Jira, Monday.com, or similar tools. Demonstrated ability to leverage AI tools to improve operational efficiency and productivity. Exceptional written and verbal communication skills with experience presenting complex information to executive-level stakeholders. Proven ability to independently manage multiple priorities and deliver results in a fast-paced, high-growth environment. Strong experience designing scalable operational processes and leading cross-functional initiatives. Preferred Qualifications and Skills: Experience supporting large-scale sales strategy and planning initiatives. Experience developing executive dashboards and business performance reporting. Familiarity with business intelligence and analytics tools. Experience driving organizational transformation and operational excellence programs. Proven success influencing cross-functional stakeholders without direct authority. Education: Bachelor's degree in a relevant field or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we ch…