Senior Network Administrator

Join the vibrant team at American Forest Management, Inc. (AFM) the Senior Network Systems Administrator is responsible for Network and Systems administration and support, servers, internet and VPN security, firewalls, backup systems in a Windows environment. This position entails high client interaction, daily administration, and support of AFM’s customer base. **About American Forest Management, Inc. (AFM):** Founded in 1966, American Forest Management, Inc. is a nationally recognized land and natural resource consulting firm headquartered in Charlotte, North Carolina. AFM provides sustainable land management, consulting, and real estate services for a diverse range of land assets - including timberland, farmland, and other privately held lands - serving landowners throughout the United States, Panama, and Costa Rica. AFM’s team of experienced professionals works closely with clients to understand and achieve their objectives through a comprehensive suite of land management and advisory services. With 50 regionally based offices managing almost 6 million acres, AFM offers strong local expertise, while its national platform supports collaboration among multidisciplinary teams of foresters and technical specialists to manage large and complex land projects. AFM’s services include land and wildlife management; land sales and acquisitions; forest inventory, planning, and design; growth and yield modeling; cash-flow projections; environmental and farmland services; appraisal; forest resource data management; and harvest scheduling. **Principal Duties and Responsibilities** - Maintain the integrity, availability, and security of company electronic files, databases, and systems through proper access controls, routine maintenance, and daily backups. - Manage and expand the company’s hardware infrastructure by recommending, installing, configuring, and troubleshooting servers, workstations, printers, routers, and related equipment. - Install, upgrade, and test network hardware and software components to ensure optimal performance and reliability. - Monitor network performance and perform diagnostics to isolate, identify, and resolve common network issues. - Troubleshoot problems related to networks, web services, mail services, and other critical systems. - Maintain up‑to‑date anti‑virus and endpoint protection systems across the organization. - Manage Active Directory, including user and computer account creation/deletion, group membership management, and account unlocks. - Support hybrid identity environments and manage identity lifecycle through Azure AD and on‑premises Active Directory. - Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. - Oversee incident response processes, including incident tracking, risk management, and change management activities. - Collaborate with external IT consultants, vendors, and service providers to support infrastructure and security initiatives. - Prepare technical reports, system documentation, and instructional materials to support ongoing operations and training. - Assist users in resolving technical issues related to systems, applications, and project requirements. - Provide recommendations to the IT Manager regarding technology improvements and system upgrades. - Maintain professional and technical knowledge by attending workshops, reviewing industry publications, building professional networks, and staying current with best practices. - Perform additional related duties as assigned to support organizational goals. **Qualifications** - Ability to effectively communicate issues and resolutions to all levels of the organization. - Ability to develop strong team relationships with managers, coworkers, clients, and customers. - Attention to detail and timely completion of tasks. - Ability to coordinate multiple projects simultaneously. - Ability to maintain strict confidentiality with sensitive customer and internal information. - Excellent verbal and…