Senior Named Account Executive (m/f/x)

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Named Account Executive, you will be a part of the Sales team as a quota-carrying contributor, primarily focused on developing and closing new business acquisition along with expansion within a small set of high-value, named enterprise accounts. Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling. Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions. Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes. Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering. Political Mapping & Deal Orchestration: Create and maintain detailed organizational maps (e.g., power & influence maps ) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions. Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene. Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals. This role is hybrid, with three days a week spent in our Munich office (unless you are on the road meeting clients) What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Enterprise SaaS sales experience (minimum 7 years), with a focus on selling software to large, multi-brand organizations. Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000). Demonstrated ability to close multi-six-figure and seven-figure ACV deals. Deep commercial knowledge of the e-commerce landsca…