Senior Medical Assistant - Maternal Fetal Specialty Center

The Patient Service Coordinator II MA-C provides support and clinic coordination of multiple patient care services, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem-solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary. As a member of the physician practice team, this position acts as a professional liaison with patients, families, and other departments. The Patient Service Coordinator II MA-C provides support and clinic coordination of multiple patient care services, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem-solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary. As a member of the physician practice team, this position acts as a professional liaison with patients, families, and other departments. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. **Required Qualifications:** - Graduate of certified medical assistant program - Washington Medical Assistant Certification upon hire - National Provider BLS - American Heart Association upon hire - 1 year of Medical Assistant experience in a healthcare setting required (i.e. physician’s office, scheduler, etc.) **Preferred Qualifications:** - Associate's Degree or equivalent from a two-year college or technical school with emphasis in Health Care - Experienced in obtaining insurance verifications, referrals and authorizations - Experience with Epic **Why Join Providence Swedish?** Our [best-in-class benefits](https://swedish.jobs/why-swedish/#benefits-rewards) are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our [mission](https://swedish.jobs/why-swedish/#mission-values) of improving the health and wellbeing of each patient we serve. ### About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an [Equal Opportunity Employer](https://www.providenceiscalling.jobs/eeo/). We are committed to the principle that every workforce member has the right to work in surroundings that are free…