Senior Manager, Web

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Overview Reporting to the Head of Digital, the Senior Manager, Web will lead Neo4j’s web strategy and execution across a global digital ecosystem. This critical role blends strategic vision with analytical precision and strong stakeholder management to ensure Neo4j’s web presence delivers a cohesive, high-performing experience that advances brand, engagement, and conversion goals. You will define and drive the web strategy, leveraging data-driven insights and cross-functional collaboration to evolve our website into a dynamic growth engine. The ideal candidate is both strategic and hands-on, with expertise spanning digital strategy, analytics, UX optimization, and project execution. Key Responsibilities Web Strategy & Stakeholder Management Develop and own the overarching web strategy that aligns with Neo4j’s marketing and business goals — encompassing web architecture, navigation, content structure, and UX best practices. Ensure consistency and continuity in design, layout, and messaging across all pages and regions. Conduct competitive analysis to identify emerging digital trends, innovative approaches, and opportunities to enhance our online presence. Partner cross-functionally with Product Marketing, Content, Design, Operations, and Regional Marketing to align web priorities with business objectives. Present strategy and results to stakeholders and leadership, using data to articulate rationale, performance, and recommendations. Serve as the key liaison between digital, marketing, and product teams, balancing business needs, brand integrity, and user experience. Project Management & Execution Lead end-to-end management of web-related projects and initiatives — from intake and planning to execution and launch. Oversee project pipelines, ensuring all stakeholders provide necessary inputs, assets, and approvals. Manage timelines, scope, and deliverables, maintaining transparency through effective communication and project documentation. Ensure alignment across multiple workstreams, tracking progress and proactively resolving blockers. Champion operational excellence within the digital team by optimizing workflows and standardizing processes. Web Analytics & Performance Optimization Leverage web analytics tools (e.g., Google Analytics, Looker, Data Studio) to monitor site performance, engagement, and conversion across key pages and funnels. Analyze user journeys, engagement patterns, and conversion metrics to inform decision-making and continuously optimize the site. Partner with analytics and content teams to establish KPIs for traffic, engagement, and conversion, and report on progress through regular dashboards and presentations. Evaluate page and campaign launches using quantitative (heat maps, click maps, funnel analysis) and qualitative (feedback, session recordings) i…