Senior Manager, Revenue Operations

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Revenue Operations based in Canada.** This role is an opportunity to lead revenue operations strategy within a fast-growing SaaS environment. You will help scale go-to-market operations by optimizing systems, processes, and data-driven decision-making. Working closely with Sales, Customer Success, Marketing, Finance, and Product teams, you will drive operational excellence across the customer lifecycle. You will lead a team of revenue operations professionals while building scalable infrastructure for future growth. The position combines strategic thinking with hands-on execution, giving you the opportunity to influence business performance at a high level. If you enjoy solving complex operational challenges and creating measurable impact, this role offers a unique opportunity to shape a growing organization. ### Accountabilities: As the Senior Manager, Revenue Operations, you will own the operational foundation that enables revenue growth, efficiency, and scalability. You will partner with executive stakeholders and cross-functional teams to improve processes, systems, analytics, and overall go-to-market performance. - Develop and execute the Revenue Operations roadmap in alignment with business objectives and growth priorities. - Identify operational challenges and implement scalable solutions to improve efficiency, forecasting accuracy, and revenue performance. - Act as a strategic advisor to Sales, Customer Success, Marketing, and Finance leaders. - Design, optimize, and standardize go-to-market processes across lead management, sales cycles, onboarding, renewals, and expansion. - Lead initiatives that improve productivity, reduce manual work, and enhance customer and employee experiences. - Own and optimize the revenue technology ecosystem, including CRM platforms, automation tools, integrations, permissions, workflows, and vendor relationships. - Evaluate emerging technologies and AI-powered solutions to increase operational efficiency and scalability. - Build executive dashboards, KPI reporting frameworks, and business intelligence solutions to support strategic decision-making. - Monitor key revenue metrics such as pipeline health, conversion rates, forecast accuracy, sales velocity, retention, and productivity. - Establish strong data governance practices to improve CRM hygiene, reporting accuracy, and operational consistency. - Create documentation, playbooks, and processes that support long-term scalability. - Lead, mentor, and develop a high-performing Revenue Operations team while driving accountability and continuous improvement. - Manage cross-functional projects from discovery through implementation, including stakeholder alignment and change management. ## Requirements: The ideal candidate combines strong Revenue Operations expertise, leadership experience, analytical capabilities, and the ability to thrive in a dynamic scaling environment. - 5+ years of experience in Revenue Operations, Sales Operations, or Go-To-Market Operations within a high-growth B2B SaaS organization. - 4+ years of experience managing and developing high-performing teams. - Strong expertise in CRM administration and optimization, particularly HubSpot Sales Hub and Marketing Hub. - Proven experience designing scalable processes across Sales, Customer Success, Marketing, and revenue teams. - Strong understanding of SaaS business models, subscription metrics, and recurring revenue operations. - Experience building executive dashboards, KPI reporting, and data-driven insights. - Ability to manage multiple integrated GTM systems, automation platforms, and technology workflows. - Strong analytical and problem-solving skills, with the ability to translate business challenges into operational solutions. - Excellent project management, process improvement, and change management capabilities. - Excep…