Senior Manager, Health Services

### Description *Position at MTA Headquarters* | JOB TITLE: | Senior Manager, Health Services | | --- | --- | | DEPT/DIV: | Health Svc/Empl Asst Prgm MNR | | WORK LOCATION: | 420 Lexington Avenue | | FULL/PART-TIME | FULL | | SALARY RANGE: | $111,655 - $124,061 | | DEADLINE: | Until filled | This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide leadership and assist with providing oversight and primary support to the Director, Health Services in managing all aspects of the Occupational Health Services (OHS) provider of medical services to Metro-North Railroad employees at three (3) facilities: Grand Central Terminal – New York City, Croton Harmon – Croton on Hudson, and New Haven – Connecticut. Direct all aspects of Reasonable Accommodation requests under the Americans with Disabilities Act (ADA) for Metro-North employees, including initiating requests, acting as the point person during the interactive process, and partnering with various partners (Labor Relations, Diversity/EEO, Legal, OHS, etc.) and organizational leaders to fairly evaluate requests and render decisions. Provide direct supervision of the Human Resources Business Partner – Case Management team responsible for the monitoring of MNR employees absent due to Occupational or Non-Occupational injury/illness in accordance with MNR policies and operating procedures that govern their medical requirements to remain out of work through to their return to work. Responsibilities: - Primary support to the Senior Director, Health Services, in managing the OHS provider for MNR employees to access medical services at three (3) facilities – Grand Central (NYC), Croton Harmon (Croton on Hudson), and New Haven (Connecticut) in accordance with MTA/MNR policies. In the absence of the Senior Director, Health Services, the Director will represent the Department at required meetings and events as necessary. - Manage the entire Reasonable Accommodation process, including initiating and receiving employee requests, reviewing the request and medical documentation, evaluating the feasibility of requests, and rendering decisions, while ensuring the interactive process is adhered to. Partner and coordinate with OHS physicians, Department leaders, Human Resources Business Partners, Legal, Diversity, Labor Relations, and others as needed throughout the process. - Provide direct supervision of the Human Resources Business Partner – Case Management team responsible for the monitoring of MNR employees absent due to Occupational or Non-Occupational injury/illness in accordance with MNR policies and operating procedures; while collaborating with OHS Case Manager and MNR Operating Departments, HR, Claims, Safety, Legal, Labor Relations, etc. - Ensure that all medical examinations conducted are in accordance with MNR delineated medical guidelines, physical abilities testing, job description, and policies and procedures that govern all such examinations. - Provide support for all audits conducted in OHS - FRA, MTA HQ, and MNR’s Internal Control –including records review, providing reports, liaising with Operating, Human Resources and other departments. - Assist with the development, coordination, planning, and evaluation of health services events throughout the MNR territory, such as blood drives and the annual flu vaccination program. - Serve as Domestic Violen…