Senior Manager, Construction

What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role The Senior Manager, Construction is responsible for leading Roofstock's Construction organization, overseeing the execution of renovation, turn, and capital improvement programs across multiple markets. This leader is accountable for operational performance, team development, vendor strategy, and continuous process improvement while ensuring projects are delivered safely, on budget, on schedule, and in accordance with Roofstock quality standards. Leading a team of Construction Specialists and Senior Construction Specialists, the Senior Manager establishes the operating rhythm through scalable processes, data-driven decision making, and a culture of accountability and continuous improvement. Success in this role is measured not only by project outcomes, but by the organization's ability to consistently deliver exceptional customer experiences while improving cost, speed, and quality at scale. This leader partners closely with Product, Property Management, Field Operations, Vendor Management, Asset Management, and People Operations to modernize construction operations through automation and AI-enabled workflows. The Senior Manager serves as the voice of Construction, helping define future operating models, shape product roadmaps, and translate technology investments into measurable operational improvements. The ideal candidate combines deep residential construction expertise with exceptional operational leadership, analytical thinking, and people management experience. They are equally comfortable coaching leaders, negotiating with strategic vendors, reviewing portfolio analytics, and representing Construction in executive and customer-facing discussions. Success in this Role Within your first year, you will: Build a high-performing Construction organization that consistently delivers predictable project outcomes across all supported markets. Improve cycle time, quality, and cost performance through standardized processes and data-driven decision making. Develop future leaders while creating scalable processes that support continued business growth. Partner across the organization to implement technology and AI-enabled workflows that improve efficiency and customer experience. Serve as the trusted operational leader for Construction, balancing executional excellence with long-term organizational strategy. Responsibilities Lead, coach, and develop a team of Construction Specialists and Senior Construction Specialists, fostering a culture of accountability, collaboration, and continuous improvement. Own the operational performance of the Construction organization, ensuring projects are completed safely, on time, within budget, and in accordance with Roofstock quality standards. Establish and monitor key performance indicators (KPIs) including turn cycle time, budget adherence, quality, customer satisfaction, contractor performance, and team productivity. Drive operational excellence by developing standardized processes,…