Senior Innovation Manager

**Practice Group / Department:** Legal Transformation -Banking and Finance ## ## ## **Job Description** Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. **About the role** This role is based in one of our German offices and reports to the Head of the Innovation, Design & Technology, with a dotted line reporting to the COO of Germany. This role exists to drive innovation and change across our German offices and relevant practice areas, by delivering legal transformation projects that enhance the quality, efficiency and value of legal service delivery. Whilst based in Germany, the role will work closely with other members of the IDT team to support innovation work across our other European offices, and more broadly across EMEAPAC. To be successful in this role, candidates will need to (i) engage with lawyers to understand their needs and expectations, (ii) collaborate closely with colleagues from different functions and locations to identify synergies and implement solutions, (iii) manage project scope and timelines and manage the expectations of key stakeholders, (iv) coach and train lawyers and the teams that support them on new tools and working approaches, and (v) continuously measure and communicate the impact and benefits of what has been recommended or implemented. **About you** You have a legal background and ideally experience working in transformation, focused on innovation or technology. You are passionate about improving the delivery of legal services. You have a growth mindset and a willingness to learn new skills and adapt to changing environments. You are a team player and a networker, who can build and maintain strong relationships with a diverse range of stakeholders and can have difficult conversations when required. You are a problem solver and a creative thinker, who can generate and test ideas, and iterate based on feedback. You are a leader and a change agent, who can inspire and influence others to embrace new ways of working. You are resilient and flexible. You can cope with ambiguity and uncertainty and deliver results under pressure. **Responsibilities** ***Opportunity management*** - Identification: Leverage technology to enhance profitability and client satisfaction, while advising lawyers on technology-driven improvements. Explore innovative service delivery models across legal services, project management, and support functions. Foster a culture of continuous improvement by encouraging self-directed initiatives. - Execution: Implement strategies for alternative service delivery by coordinating with legal teams. Monitor and report innovation performance to senior stakeholders, manage the deployment of Innovation-as-a-Service, and lead targeted problem-solving and process optimisation workshops using the design thinking framework and approaches. ***Stakeholder engagement*** - Engage with partne…