Senior Implementation Engineer

Tonkean is the world’s first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code. At Tonkean, we believe that all this—compliance, efficiency, operational excellence—requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees’ needs, understand their preferences, and solve their problems. To that end, you need a barrier-breaking technology partner. That’s what Tonkean seeks to be. ROLE OVERVIEW As a Senior Implementation Engineer, you will design and build sophisticated workflow applications for some of the world's largest enterprises using Tonkean's no-code platform. This is not a traditional implementation or configuration role. You will think like a software engineer—breaking down business problems into logical systems, designing data flows, integrating data sources, troubleshooting complex behaviors, and building scalable solutions—without writing production application code. Every customer implementation is different. You'll build intelligent workflows that orchestrate people, systems, AI, and business rules across dozens of enterprise applications. If you enjoy solving technical puzzles, thinking in systems, and building software that customers immediately use, you'll thrive here.