Senior HR Business Partner, Technical Organizations

WHO WE ARE Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government. We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang. We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us! ABOUT THE ROLE At TwelveLabs, we are defining the frontier of Video AI. At the heart of our mission to help machines understand every moment in a video is our world-class technical organization of ML researchers, engineers, and product builders, and Korea is at the center of it. As our Senior HR Business Partner for the technical organization, you will be a strategic partner to technical leaders and a key driver of organizational effectiveness, talent strategy, and business growth. This role goes beyond traditional HR support - you will help shape how we scale high-performing teams, develop exceptional talent, and build an environment where innovation thrives across our Research, Engineering, and Product teams, in Korea and globally. You will work very closely with the Country Manager, Korea, the Global Head of People, and technical leadership, partnering with the global People team across Recruiting and People Operations to help our best technical talent do their best work. We are looking for someone who pairs strategic thinking with hands-on execution, is comfortable with ambiguity, and is energized by helping technical organizations grow. IN THIS ROLE, YOU WILL Strategic & Organizational Partnership - Partner with technical leaders on org design, workforce planning, and scaling, translating business and product priorities into a clear people strategy - Guide leaders and teams through growth, restructuring, and other moments of change - Define how HRBP work functions in Korea - building the playbooks, practices, and feedback loops the People team runs on, and contributing to how global People programs evolve based on what you learn on the ground Talent, Performance & Leadership - Own talent and performance end to end, from reviews and calibration to promotions, leveling, and succession, setting a high bar for technical talent - Coach managers and senior leaders, and strengthen a high-performance, high-trust culture and strong employee experience - Serve as a thought partner to the Country Manager, Korea & Global Head of People on cross-regional people strategy - not just executing global programs in Korea, but shaping how they work across regions Operations, Employee Relations & Insights - Partner with the People team across the employee lifecycle and employee relations, keeping practices fair and compliant with Korean labor law - Use people data and modern tooling to sharpen decisions and improve how People programs run YOU MAY BE A GOOD FIT IF YOU HAVE - 8+ years as an HR Business Partner (or in talent management / organizational development), including senior-level partnership with leaders - Deep experience supporting technical organizations (Engineering, Product, Research) and a real understanding of how technical talent works - Demonstrated ability to build HR infrastructure, not just operate it - playbooks, frameworks, calibration processes, or practices…