Senior GRC Engineer

# **About Workstreet** At **Workstreet**, we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of frameworks—including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP—empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. ## **The Opportunity** We are seeking a highly motivated, client-focused Sr. GRC Engineer to join our fast-growing team. The ideal candidate is a seasoned client relationship manager who brings deep expertise in cybersecurity compliance and a proven track record of leading high-complexity client engagements with professionalism and care. This role is first and foremost about delivering an exceptional client experience — managing accounts, building trust, and driving successful outcomes — while overseeing a pod of analysts and applying expertise across frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end-to-end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. ## **What You'll Do** **Client Relationship Management (Primary Focus)** - **Own the Client Experience:** Serve as the dedicated primary contact for a portfolio of high-complexity, long-term client accounts, ensuring consistent delivery, proactive communication, and strong relationships at every stage of the engagement. - **Lead Client Engagements:** Conduct regular client meetings, deliver progress updates, set expectations, and guide clients through audits, assessments, and compliance milestones with clarity and confidence. - **Communicate with Care:** Engage directly with U.S.-based clients via phone, email, and text to address compliance concerns, provide expert guidance, and ensure clients always feel supported and informed. - **Handle Escalations:** Resolve complex client issues swiftly and professionally, applying a solution-oriented approach that reinforces client trust and satisfaction. - **Be a Trusted Advisor:** Build long-term relationships by understanding each client's unique business context and delivering compliance guidance that is practical, relevant, and actionable. **Team Leadership** - **Manage and Develop a Pod of Analysts:** Provide day-to-day direction, constructive feedback, and professional development support to a small team of junior analysts, fostering a high-performance and collaborative culture. - **Drive Accountability:** Ensure the pod delivers high-quality work on time across all active client engagements, stepping in to support and coach where needed. **GRC & Compliance Execution** - **Interpret Regulatory Frameworks:** Analyze and apply cybersecurity compliance requirements under SOC 2, ISO 27001, HIPAA, NIST CSF, and related standards. - **Lead Compliance Projects:** Oversee multiple client engagements simultaneously, including audits, evidence collection, control mapping, and due diligence or incident response activities. - **Develop Compliance Programs:** Create, implement, and maintain cybersecurity policies, procedures, and supporting documentation to meet audit and certification objectives. - **Collaborate on Risk Management:** Work with internal and external teams to identify, assess, and mitigate cybersecurity and compliance risks. - **Drive Process Improvement:** Enhance standard operating procedures, playbooks, and compliance frameworks to strengthen operational effectiveness. ## **Who You Are** - **Demonstrated client relationship management** - you're comfortable owning client engagements, navigating difficult conversations, and serving as the primary point of contact through…