Senior Facilities Manager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform at JLL as a **Senior Facilities Manager** on a prominent Fortune 500 technology client account! You will work with an integrated facilities management team at our clients headquarters. Location: Round Rock, TX 78682 Work Schedule: Onsite, M-F 7:30 AM-4:30 PM Estimated base salary range: 84,600 - 120,000 + 10% annual salary bonus **What this job involves:** The Senior Facilities Manager is responsible for managing facilities operations and service delivery across an assigned multi-site portfolio. This role ensures facilities services are delivered safely, efficiently, consistently, and in accordance with JLL standards, client expectations, contractual requirements, account procedures, and applicable regulatory requirements. The Senior Facilities Manager serves as a key operational point of coordination across the assigned portfolio, supporting consistent execution of account priorities, service delivery standards, vendor performance, work order management, financial discipline, compliance support, and stakeholder communication. This position requires a proactive and experienced facilities professional with strong operational judgment, client-service orientation, vendor management capability, technical awareness, and the ability to coordinate effectively across multiple teams, service lines, and locations. **What your day-to-day will look like:** - **Facilities Operations & Service Delivery:** Manage day-to-day facilities services across assigned sites, including building operations, maintenance coordination, vendor services, and workplace support while ensuring compliance with client agreements and service level expectations through regular inspections and quality checks. - **Portfolio Coordination & Issue Management:** Track and coordinate resolution of open issues, vendor commitments, and action items across sites; prepare operational summaries, dashboards, and status updates; serve as key coordination point between Facilities Management, Engineering, Workplace Experience, and account partners. - **Client & Stakeholder Relationship Management:** Build positive relationships with clients and stakeholders; manage requests through proper documentation and approval processes; communicate effectively regarding service delivery, operational impacts, and incidents; participate in meetings and exercise discretion with sensitive matters. - **Team Leadership & Performance Support:** Provide daily coordination and guidance to facilities staff and vendors; set expectations for responsiveness and work quality; coach on proper escalation and documentation; promote collaboration across departments and support a culture of safety and accountability. - **Work Order & CMMS Management:** Monitor work order activity in Corrigo/CMMS to ensure timely response and accurate documentation; review aging tickets and service trends; partner with teams to resolve issues; use data to identify service gaps and support performance reporting. - **Vendor Management & Technical Coordination:** Coordinate vendor service delivery and ensure contract compliance; review proposals for accuracy and business need; monitor building systems (HVAC, electrical, plumbing, fire/life safety); support maintenance planning and translate technical issues into stakeholder communications. - **Compliance, Incident Response & Financial Support:** Support incident management, escalation, and corrective action track…