Senior Executive Assistant to the COO/CTO

SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time. SoundCloud is looking for an Executive Business Partner & Assistant to serve as a trusted partner and dedicated supporter to our COO & CTO out of our New York office. This is a high-impact, high-visibility role at the center of our company's operations, requiring a close, collaborative partnership with the CEO's Chief of Staff to drive business priorities forward. The right person for this role is a proactive problem solver who thrives in ambiguity, thinks on their feet, and brings operational excellence to everything they do. You anticipate needs before they arise, earn trust at every level, and handle the most sensitive information with absolute discretion (at all times). In this role, you'll handle complex travel scheduling, high-volume meeting requests across multiple time zones, coordinate preparation materials, and ensure the smooth execution of both internal and external meetings. This includes developing agendas, capturing notes, tracking action items, and managing follow-up communications with stakeholders. You will also own the end-to-end logistics of quarterly board meetings, managing board member communications, materials preparation, and on-site coordination. While you will directly and exclusively support the CEO, you will be responsible for operationalizing their vision across the organization, working in lockstep with the Chief of Staff as well as the rest of the global EA team. This is a hybrid role in our New York office. Key Responsibilities: Serve as the primary gatekeeper and administrative partner to the COO & CTO: managing calendars, protecting focus, and ensuring their time is spent where it matters most Handle highly sensitive and confidential information with unwavering discretion at all times Manage complex, high-volume scheduling across multiple time zones and coordinate all travel arrangements Hold a high bar for quality across every touchpoint, catching small errors before they become big problems and ensuring every deliverable, meeting, and interaction reflects a polished, professional standard Execute flawlessly across events and meetings of all sizes, from intimate executive dinners to large-scale offsites and board sessions Communicate with precision and adaptability, instinctively tailoring tone and message to the audience, whether drafting a note to a senator, a response to a customer, or a brief for an executive Own end-to-end logistics for quarterly board meetings, including board member coordination, materials preparation, agenda management, and on-site execution Prepare the COO & CTO for meetings by developing agendas, capturing and distributing notes, and tracking action items through to completion Partner with the Chief of Staff on strategic projects and cross-functional initiatives to ensure alignment on the COO & CTO's top priorities Serve as a culture carrier, building community, setting the tone, and reinforcing what makes SoundCloud a great place to work Identify operational gaps and build or sharpen processes to address them Experience and Background: 8+ years supporting C-Suite executives (experience working in tandem with a Chief of Staff is a plus) A natural problem solver who is energized by ambiguity and able to make sharp judgment calls in real time Demonstrated ability to anticipate needs, streamline processes, and execute with precision under pressure Proven track record managing board logistics and board member relationships Exceptional EQ, communication skills, and exec…