Senior Director, Software Development

Company Overview: Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Senior Director, Software Development is responsible for leading the engineering organization for Follett Software’s library portfolio, including K–12 library products, international library management solutions, and shared platform capabilities that support the portfolio. This role brings together engineering leadership across multiple library products and shared platform capabilities – serving K-12 school libraries and international library management – with accountability for delivery, modernization, and operational performance across the portfolio. The Senior Director provides strategic and operational leadership across the full software development lifecycle, including planning, architecture, development, testing, release, maintenance, and continuous improvement. They will lead development managers and engineers responsible for delivering secure, scalable, and reliable software that serves educators, librarians, administrators, and school districts across domestic and international markets. This leader partners closely with Product, Design, QA, Cloud Engineering, Technical Support, and customer-facing teams to translate business priorities into engineering execution. They drive technical strategy and architectural modernization while balancing product innovation, platform stability, customer commitments, and operational excellence across all the library suite. The ideal candidate is a pragmatic and collaborative senior engineering leader who combines strong people leadership with sound technical judgment, cross-product organizational experience, and a clear focus on customer outcomes. POSITION SCOPE Engineering Leadership and Delivery Lead the engineering organizations for domestic and international Library Management products and the wider Destiny platform, ensuring strong delivery, team health, and operational continuity across all product lines. Establish and execute an engineering vision aligned to product strategy, customer needs, and company goals, while owning delivery of the roadmap across Library Management and the shared Destiny platform from planning through release and follow-through. Provide technical and organizational leadership across architecture, modernization, engineering standards, and operational excellence, with attention to scalability, security, performance, reliability, and maintainability. Ensure leadership continuity through critical business periods, especially the back-to-school season, including release cadence, escalation ownership, cross-team coordination, and customer-impacting issue management across all products. Cross-Product and Cross-Functional Partnership Partner closely with Product, Design, Security, QA, Cloud Engineering, DevOps, Technical Support, and other customer-facing teams to improve product outcomes, resolve escalations, and strengthen end-to-end execution. Operate effectively across distinct product contexts—including Destiny Library Manager/Resource Manager and Accessit Library—while identifying opportunities to strengthen shared platform capabilities and connected experiences across the broader library ecosystem. Represent engineering priorities, tradeoffs, and delivery status clearly and credibly to executive and cross-functiona…