Senior Director, Product & Professional Services FP&A

## Overview symplr is seeking a Senior Director, Product & Professional Services FP&A to connect product strategy, implementation capacity, product-line economics, services utilization, delivery margin, and time-to-value into one integrated financial view. This role intentionally combines Product and Professional Services finance partnership so implementation effort, complexity, delivery economics, and customer time-to-value become direct inputs into product design, roadmap, pricing, packaging, and enhancement decisions. The right candidate is a hands-on finance leader who can partner deeply with Product, Services, Engineering FP&A, GTM FP&A, and Corporate FP&A to turn product and implementation dynamics into better resource allocation and enterprise planning decisions. ## Duties & Responsibilities **STRATEGIC FINANCE & BUSINESS PARTNERSHIP** - Serve as the primary FP&A business partner for Product and Professional Services leadership. - Connect product strategy, roadmap priorities, implementation capacity, services economics, utilization, delivery productivity, product mix, and pricing/packaging inputs into a cohesive financial narrative. - Partner with Product leaders on product-line economics, product enhancement business cases, new product investment cases, pricing/packaging support, roadmap prioritization, and investment trade-offs. - Partner with Professional Services leadership on capacity, utilization, backlog, delivery margin, implementation effort, time-to-value, and services profitability. **PLANNING, FORECASTING & PERFORMANCE MANAGEMENT** - Own Product and Professional Services planning, forecasting, and performance management in alignment with Corporate FP&A standards and enterprise forecast governance. - Provide product mix, implementation capacity, services economics, pricing/packaging, and time-to-value inputs to Corporate FP&A’s full revenue model. - Quantify implementation effort and complexity by product, module, customer segment, deal type, and implementation motion. - Establish and lead a recurring Product & Implementation Economics Review that links product decisions, services effort, customer delivery outcomes, and financial performance. **PRODUCT ECONOMICS & SERVICES ANALYTICS** - Build and maintain product-line economic models, including product gross margin, EBITDA/economics, roadmap investment cases, and enhancement business cases. - Track utilization, billable capacity, backlog coverage, project margin, services attach, implementation hours by product, delivery productivity, and time-to-value. - Analyze whether products are easy to sell, implement, support, and scale, and translate those findings into financial recommendations for Product, Services, GTM, and Engineering stakeholders. - Partner with GTM FP&A on what is being sold and whether the resulting deal mix can be implemented efficiently and profitably. - **WORKFORCE PLANNING & GOVERNANCE** - Own workforce and capacity models for Product and Professional Services while operating within the enterprise workforce planning framework governed by Corporate FP&A. - Assess capacity, utilization, hiring plans, role mix, location strategy, delivery productivity, backlog, and implementation demand. - Ensure Product & Professional Services FP&A follows common FP&A definitions, KPI standards, model architecture, submission timelines, and quality-control expectations. - Manage and develop embedded Bengaluru Sr. Analyst resources supporting Product FP&A and Professional Services FP&A. **TEAM LEADERSHIP & FUNCTION BUILDING** - Build a Product & Professional Services FP&A capability that is seen as a value-add operating partner rather than a reporting function. - Coach team members to understand product, implementation, services economics, pricing/packaging, and time-to-value drivers in depth. - Create a repeatable operating cadence that gives leaders clear visibility into product economics, services capacity, delivery efficiency, and investment trade-offs. #…