Senior Director, Compliance

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. In 2025, we launched GoFundMe Pro, a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform, our vision is to become the most helpful place in the world. Join us! GoFundMe is seeking a Senior Director, Compliance to serve as the company's named Canadian AML Compliance Officer (CAMLO) and other officer roles required under the PCMLTFA, AMLR, and other applicable regulatory regimes. Reporting directly to the VP, Trust, Safety, & Compliance, this role builds, leads, and matures GoFundMe's second line of defense compliance function across its most critical risk domains - FinCrime, Payments, and Content Moderation. This is a high-visibility leadership role for a senior compliance expert who leads through both their team and their own deep subject-matter expertise. You will set GoFundMe's global financial & content-based compliance strategy and serve as the company's primary point of contact for regulators, law enforcement, and external counsel on these matters. You'll partner closely with Trust & Safety, Legal, Payments, Product, and Finance to ensure GoFundMe meets its regulatory obligations as it scales as a prosocial marketplace. The Job Financial Crime & AML Compliance Lead our second line of defense, establishing the global risk frameworks, translating complex laws into actionable policies, and overseeing and partnering with the first line. Design, build, and continuously mature GoFundMe's global Anti-Money Laundering (AML) and FinCrime compliance framework, including all applicable policies, procedures, and controls. Serve as the named Canadian AML Compliance Officer (CAMLO), as well as other compliance officer roles as required by applicable international, federal, and state laws, with regulatory authority and accountability. Maintain and mature Canadian AML/ATF compliance program requirements under the PCMLTFA, PCMLTFR, and FINTRAC guidance, including MSB/FMSB registration, policies and procedures, ML/TF risk assessment, training, recordkeeping, reporting, and effectiveness review readiness. Establish and maintain equivalent AML/ATF program obligations in other in-scope jurisdictions, including France (TRACFIN) and the broader EU regime. Own the design, build-out, and continuous maturation of the transaction monitoring program and governance, ensuring coverage of emerging typologies relevant to crowdfunding and payments. Own the Suspicious Activity Report (SAR) and Suspicious Transaction Report (STR) filing process, ensuring accuracy, timeliness, appropriate escalation, and adherence to all external filing deadlines. Maintain and enhance risk-based KYC/KYB, due diligence, and monitoring standards for crowdfunding platform activity. Oversee AML/FinCrime dependencies on payment processors, vendors, and other third parties, including data access, control evidence, escalation paths, oversight, and regulatory exam support. Partner with Trust & Safety and Payments teams to assess FinCrime risk and embed compliance requirements into operational workflows. Translate global FinCrime regulatory requirements into actionable compliance obligations for Trust & Safety and Product teams. Monitor and disseminate global FinCrime regulatory developments and advise on the impact to GoFundMe's potential obligations. Lead cross-functional efforts to submit required regulatory filings - including registrations, renewals, and periodic reports - and ensure all external deadlines are met. Content Moderation Compliance Lead the monitoring and implementation of evolving regulatory requirements related to content moderation…