Senior Director, Allocation and Placement

## Overview Allocation and Placement is a highly regulated clinical and operational function responsible for the allocation, placement, and coordination of deceased donor organs for transplantation and approved research activities. The department serves as LiveOnNY's 24-hour operational command center for organ allocation, ensuring every allocation decision is executed in accordance with applicable federal and state law, Organ Procurement and Transplantation Network (OPTN) policies, Centers for Medicare & Medicaid Services (CMS) Conditions for Coverage (42 CFR §486 Subpart G), the New York State Anatomical Gift Act (NYS AGA), and all applicable LiveOnNY policies, standard operating procedures (SOPs), executive directives, and organizational requirements. The **Allocation and Placement Senior Director** provides executive operational leadership for the Allocation and Placement Department and is responsible for the strategic planning, operational execution, workforce leadership, regulatory compliance, quality performance, financial stewardship, and continuous operational readiness of all allocation and placement activities. Reporting directly to the Vice President, Recovery Services, the Senior Director serves as the senior operational leader responsible for ensuring the department functions safely, consistently, efficiently, and in full regulatory compliance within a continuous 24-hour operational environment. The Senior Director provides direct leadership and oversight of departmental Directors, Operational Managers, and Allocation and Placement Coordinators (APCs), ensuring organizational priorities established by Executive Leadership are effectively translated into operational execution. The Senior Director establishes departmental goals, operational objectives, performance expectations, staffing strategies, quality initiatives, education priorities, and process improvement activities while maintaining alignment with organizational strategy and regulatory requirements. This position is responsible for developing and maintaining an operational infrastructure that promotes consistency, accountability, audit readiness, workforce competency, and continuous process improvement. The Senior Director ensures departmental operations are supported through effective resource allocation, workforce planning, leadership development, operational analytics, quality monitoring, technology optimization, and standardized operational practices that eliminate unnecessary variation and unauthorized discretion. The Senior Director directs departmental performance through the development, monitoring, and analysis of operational metrics, quality indicators, productivity measures, staffing models, budget performance, service level expectations, workforce competency, and organizational key performance indicators. The position utilizes operational data and performance analytics to identify trends, evaluate organizational performance, prioritize improvement initiatives, mitigate operational risk, and support executive decision-making. The Senior Director maintains executive responsibility for departmental regulatory readiness and directs all activities necessary to ensure continuous compliance with CMS Conditions for Coverage, OPTN Policies, applicable federal and state regulations, and LiveOnNY policies and directives. The position oversees departmental audit readiness, regulatory inspections, internal audits, corrective and preventive action activities, quality improvement initiatives, and ongoing operational monitoring to ensure sustained compliance and organizational excellence. The Senior Director collaborates extensively with Executive Leadership and organizational departments including Clinical Operations, Surgical Recovery, Quality and Compliance, Information Technology, Hospital Services, Family Services, Materials Management, Transportation, Finance, Human Resources, and other operational and administrative stakeholders to ensure coordinated…