Senior DevOps Engineer (Dynatrace)

## Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. ## Job Description - Design, implement, and maintain enterprise-wide observability solutions using Dynatrace across web, mobile, APIs, and cloud-native applications. - Configure Real User Monitoring (RUM), Application Performance Monitoring (APM), infrastructure monitoring, synthetic monitoring, and distributed tracing. - Develop executive and operational dashboards that provide real-time visibility into application health, user experience, service performance, and platform availability. - Implement AI-driven monitoring using Dynatrace Davis AI to establish intelligent baselines, reduce alert noise, and proactively identify performance issues. - Build monitoring solutions for cloud-native microservices and distributed systems running in Google Cloud Platform (GCP). - Integrate Dynatrace with PagerDuty and other incident management platforms to automate alerting and streamline operational response. - Collaborate with software engineers and platform teams to establish observability standards throughout the software development lifecycle. - Monitor critical business transactions and user journeys to ensure optimal application performance and availability. - Analyze application performance trends, identify bottlenecks, and recommend improvements to increase system reliability. - Support production incident investigations through performance analysis, root cause identification, and post-incident reviews. - Define monitoring standards, documentation, and best practices for enterprise observability. - Partner with DevOps, SRE, and Infrastructure teams to continuously improve operational excellence and platform resilience. ## Qualifications - 6+ years of experience implementing and administering Dynatrace in enterprise environments. - Strong experience with: - Dynatrace Administration - Dynatrace OneAgent - Real User Monitoring (RUM) - Application Performance Monitoring (APM) - Distributed Tracing - Infrastructure Monitoring - Synthetic Monitoring - Dynatrace Davis AI - Experience monitoring cloud-native applications deployed on Google Cloud Platform (GCP). - Experience supporting modern microservices architectures and REST APIs. - Experience integrating Dynatrace with incident management platforms such as PagerDuty. - Strong understanding of observability concepts including metrics, logs, traces, service health, and SLOs. - Experience troubleshooting application performance, latency, and infrastructure issues. - Familiarity with CI/CD pipelines and DevOps practices. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities within Agile teams. Preferred - Experience supporting both web and mobile applications. - Experience monitoring Kubernetes or containerized workloads. - Knowledge of Google Cloud Operations Suite (Cloud Monitoring and Cloud Logging). - Experience with scripting or automation using Python, PowerShell, or Bash. - Experience integrating observability into DevOps and Site Reliability Engineering (SRE) practices. - Healthcare or other highly regulated industry experience. ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: - Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; - Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technic…