Senior Delivery Manager

**About us** We're Transform. Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We’re all in! That's what gets us out of bed every day. We hope you feel the same. **Senior Delivery Manager** We’re looking for a Senior Delivery Manager to join our Product and Delivery team. You’ll work in multi-disciplinary teams to deliver great outcomes for public and private sector clients. As a Senior Delivery Manager, you’ll be working on complex projects, with multiple teams, or strategically with senior stakeholders. ### Key Responsibilities - Lead and motivate multi-disciplinary teams to deliver products and services that meet users’ needs - Helping teams organise and plan their work - Enable teams to communicate their plans clearly and deliver outcomes using agile practices - Work with teams and organisations to adopt an agile mindset or agile practices as appropriate - Identify and build the teams and resources needed to deliver client goals - Proactively identify and address risks, issues, dependencies, and blockers - Help influence strategic direction for an engagement - Promote a good working environment with high-performing teams who can enjoy working together - Develop, guide and coach an assigned team - Be a key member of our Delivery Management community, learning, sharing and applying skills and knowledge to improve - Support the development of the Delivery practices toolkit and processes ### Skills, Knowledge & Expertise - Experience of working along the product development life-cycle with multi-disciplinary teams - Skilled in Agile methods, including continuous improvement and continuous delivery methods - Skilled in introducing and improving use of Agile in a pragmatic way - Experience delivering great outcomes in complex sectors at scale such as the public sector or utilities - Demonstrable experience in challenging senior stakeholders and influencing their mindset and ways of working - Skilled in thinking strategically about problems at scale with stakeholders and in the detail with delivery teams - Skilled in communication making complex information simple, and bringing people with you - Experience developing and mentoring team members including more junior delivery managers - Experience working with research, design, technical and data teams - helping set priorities, make key technical choices and identify risks - Experience being a part of, or contributing to successful communities of practice or excellence - A growth mindset - AI curious and ready to embrace opportunities **Desirable:** - Knowledge of Government methods such as GDS and Digital-by-Default Service Standards ### Job Benefits **Our culture is built on:** - We raise the bar - We look out for each other - We embrace our differences - We shape a changing world - We’re all in **Our benefits include:** - Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) - Day off (on or in the week of) your birthday - Pension eligibility, up t…