Senior Data Analyst

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities: Analyze VIP user behavior across the full lifecycle — from tier qualification and upgrade/downgrade patterns to engagement, trading activity, and churn signals Build and maintain dashboards and automated reports to track VIP program performance, Earn product metrics, and key user health indicators Conduct deep-dive analyses on Earn product performance, including subscription/redemption flows, yield trends, asset allocation behavior, and user retention Identify high-value user segments, model LTV , and provide data-driven recommendations to support VIP tier design, benefits optimization, and retention strategies Monitor data quality and integrity across VIP and Earn systems, identifying and resolving metric discrepancies Support business and product teams with ad-hoc data requests, A/B test analysis, and impact assessments for new features and campaigns Develop and maintain data models and ETL pipelines for VIP and Earn-related datasets Collaborate with cross-functional stakeholders — including product, marketing, and finance — to define metrics, align on data definitions, and standardize reporting Provide actionable recommendations based on data findings to support user growth and monetization strategies Required Qualifications: Fluent in English and Mandarin (written and spoken) 5+ years of experience in data analysis, business intelligence , or a related analytical role Background in financial products, wealth management, membership/loyalty programs, or fintech required Strong proficiency in SQL and at least one analytical programming language (Python or R) Experience with BI /visualization tools ( Tableau , Looker, Power BI, or similar) Solid understanding of user lifecycle analysis — activation, retention, churn, and LTV modeling Strong analytical thinking with the ability to translate complex data into clear, actionable insights High attention to detail and commitment to data accuracy Ability to work independently in a remote environment Comfortable working across different time zones Preferred Qualifications: Familiarity with crypto financial products — staking, flexible/fixed Earn, DeFi yield mechanisms, or structured products Experience analyzing high-value or tiered user programs (VIP, private banking, or loyalty tiers) Experience with statistical analysis, forecasting, or machine learning techniques Prior experience at a crypto exchange or digital asset platform Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a divers…