Senior Customer Success Manager, Sales Planning

captivateiq · Austin, TX

Full-timeCustomer Success TeamTransportation$111,000–$150,000/yr

About the Senior Customer Success Manager Sale Planning role

Senior Customer Success Manager Sale Planning positions focus on delivering results in their domain. This page aggregates open Senior Customer Success Manager Sale Planning roles and what employers typically expect.

We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning. As the founding Sales Planning CSM, you'll own the CIQ Planning post-sales lifecycle end-to-end — from implementation through go-live, to ongoing adoption, expansion, and reference ability. You'll combine deep Sales Planning domain expertise with classic Enterprise CSM skills to help customers design, launch, and scale Planning in a way that drives real revenue and operational outcomes. You'll work cross-functionally with Sales, Product, Professional Services, Support, and CX to define what "great" Planning success looks like, build the methodology others will follow, and turn customer results into roadmap input and revenue impact.

Salary estimate

$111,000 – $150,000/yr

Provided by the employer.

Skills for this role

GOCustomer SuccessSales

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List the specific tools and skills the role names (e.g. GO, Customer Success, Sales).
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