Senior Compliance Manager

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. OKX is part of OKG, a group that brings the value of blockchain to users around the world through OKX, OKX Wallet, OKLink and more. About the Team The Compliance function at OKX Europe Markets Ltd is responsible for the firm's overall compliance culture. We're a team of risk-minded problem solvers who support the business in meeting its regulatory obligations under the MFSA licensing framework and applicable EU legislation, including MiFID II, DORA and AML/CFT directives. About the Opportunity This is a unique opportunity to take on a senior role in the Compliance function of a regulated crypto business operating under a MiFID licence. Reporting to the Head of Compliance and MLRO, as Senior Compliance Manager you will work closely with them across the Company's Compliance Monitoring Programme, marketing material review, complaints handling, policy framework and regulatory recordkeeping, deputising for both as required and gaining direct exposure to MFSA supervision and EU financial services regulation. What You'll Be Doing Compliance Monitoring Programme (CMP): Work closely with the Head of Compliance on the Company's CMP, supporting scheduled and ad-hoc reviews, remediation tracking and reporting of outcomes to Senior Management and the Board Deputising for the MLRO and Head of Compliance: Act as deputy to the MLRO and Head of Compliance as required, including the assessment, escalation and, where appropriate, reporting of suspicious activity and other referrals to the MFSA or other relevant authorities Marketing Material Review and Approval: Review client-facing marketing material for compliance with MiFID II and MFSA financial promotion rules, working closely with the Head of Compliance on approval decisions Complaints Handling: Oversee the end-to-end complaints process, ensuring timely, compliant responses and escalating significant or recurring issues to the Head of Compliance Policy Framework: Contribute to the design, implementation and maintenance of the Company's compliance manuals, policies and procedures, working closely with the Head of Compliance Regulatory Liaison and Recordkeeping: Support the Company's regulatory relationship with the MFSA, including correspondence and breach reporting, and liaise with law enforcement and other external partners as required Board and Management Reporting: Support the Head of Compliance and MLRO in preparing Compliance reports for Senior Management and the Board, and other materials required by internal stakeholders Cross-Functional and Regulatory Engagement: Partner with teams such as Data, Engineering, Finance, Legal, Product and Risk to help embed an effective compliance framework aligned with MFSA/ESMA and EU standards, and support the Company's response to legal and regulatory requests What We Look For In You Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS, CCEP) is preferred Proven experience operating at Compliance Officer or Senior Compliance Officer level, with 5+ years' experience in a compliance, legal or regulatory role within financial services, fintech or crypto industries Proven experience dealing directly with regulators and auditors, including managing compliance reviews, audits and investigations Strong project management and remediation experience, with a track record of delivering complex compliance initiatives to c…