Senior Community Manager- Crossroads + Lexington Park

**Peak Living is seeking a** **qualified Community Manager, with tax credit experience, to join our team!** **At Peak Living, our employees love where they work!** We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles. **Overview** Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations. **Responsibilities** - The Community Manager supervises all community associates. - Ensures that the property follows all tax credit requirements. - The Community Manager supports and participates in fulfilling the customer service and leasing standards. - Responds to resident requests promptly and courteously and provides solutions to resolves resident issues. - Direct all marketing efforts. - Assist in preparing all paperwork specific to new and renewal lease agreements. - Determine lease renewal rates and assist in delivery of renewal letters to secure renewals. - Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity. - Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue. - Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager. - Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs. - Identify areas for improvement and improve the efficiency, productivity, and profitability of the community. - Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions. - Collect, post, and deposit rents/security deposits and other community income daily. - Lead the maintenance and management of budgeted occupancy, collections, and expenses. **Qualifications** - A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry. - A high school diploma or equivalent is required. - College education, CAM or ARM certification preferred. - Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC) - Certified Occupancy Specialist (COS) designation preferred (for Section 8) - 1 year of experience in LIHTC communities. - Valid driver's license. **Why Join Peak Living** - 3 Weeks of Paid Time Off (PTO) - 10 Paid Holidays + 3 Floating Holidays - Medical, Dental, and Vision Plans - 401k matching - Employee Referral Bonus Program - Employee Assistance Program - Employee Appreciation Events