Senior Clinical Specialist (MD/DO), Clinical & Informatics

## **About OpenLoop** OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. **About the Role** OpenLoop is looking for a Clinical Informaticist to join our team remotely. This role will be a member of the Clinical & Informatics team and report to the Senior Medical Director of Clinical & Informatics. The role will center around serving as a clinical subject matter expert for our product and project teams and developing and maintaining the clinical data sets that power clinical decision support and drive clinical workflows across our platform. **What You'll Do** - Serve as the clinical subject matter expert (SME) for product and project teams, providing guidance on clinical workflows, clinical knowledge, and best practices for clinical data - Design, build, test, and update clinical data assets that provide clinical decision support and drive clinical workflows, - ensuring their ongoing accuracy, completeness, and clinical validity over time - Translate clinical requirements into workflow and informatics/data specifications, and validate that delivered features reflect sound clinical reasoning - Analyze clinical data to identify gaps, inconsistencies, and opportunities for improvement, and apply findings to enhance decision support logic and workflow automation - Review technical specifications for clinical workflow applications to provide clinical informatics input - and provide support as SME and IC for product managers leading clinical application products - Maintain and curate mappings to standardized clinical and medical vocabularies, supporting interoperability and consistency across systems - Collaborate with clinical, product, and engineering stakeholders to ensure data-driven features are safe, usable, and clinically meaningful - Partner with clinical leadership to support guideline development, clinical content governance, and quality and product enhancements - Work closely with Quality and Clinical Training/Education teams to identify areas of improvement for clinical workflows across the organization; collaboratively design and implement solutions - Other duties as assigned **Who You Are** - Active, unrestricted clinical license (e.g., MD/DO, PharmD, NP, PA) and current board certification in the relevant clinical discipline required - Formal training in clinical informatics (e.g., graduate coursework, certificate, or board certification in Clinical Informatics) is strongly preferred - 5+ years of clinical practice experience required - 5+ years of experience in hands-on clinical informatics work, to include data development, data analysis, and data maintenance - Strong working knowledge of clinical workflows and experience working in or with multiple EHR systems - Demonstrated clinical informatics experience, ideally in a setting that blends clinical knowledge with data development to support clinical decision making and workflows - High Proficiency in SQL and PL/SQL required - Knowledge of and/or experience with FHIR, FHIR resource model, and FHIRpath syntax - Computer proficient with Google Suite, Zoom, Zoho, Notion, Slack and other similar platforms - Strong analytical skills and attention to detail, with the ability to reason through complex clinical and data-modeling problems - Excellent verbal and written communication skills, with the ability to act as a translator between clinical and technical audiences - Ability to work cross-functionally across multiple teams and stakeholders - Able to quickly pivot as needed in a rapidly growing startup environment **Preferred Qualifications** - Experience building or maintaining clinical content, terminology mappings, or decision-support data sets is strongly preferred - Exp…