Senior Camp Manager

Senior Camp Manager Experience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive. THE OPPORTUNITY The Senior Camp Manager (SCM) leads the year-round planning, execution, and people management of the camp operations team. The SCM manages a team of year-round and seasonal staff that execute the operations for camp. RESPONSIBILITIES The following is not intended to be an exhaustive list. Other responsibilities and duties may be assigned: TEAM LEADERSHIP AND PEOPLE MANAGEMENT - Lead, supervise, and support a team of Camp Managers who oversee operations at individual camp locations. - Set and communicate clear team priorities aligned with Experience Camps’ strategic goals. - Promote a diverse, equitable, and inclusive culture within the operations team and across camps. - Recruit, onboard, and train seasonal and year-round operations staff and volunteers. - Develop strategies and systems to improve the full staff journey—from recruitment to post-camp engagement. OPERATIONAL PLANNING AND EXECUTION - Oversee all aspects of camp operations, ensuring consistency, safety, and excellence across multiple sites. - Develop, document, and implement standardized processes and best practices for camp delivery. - Project manage the annual camp operations cycle, ensuring deadlines and deliverables are met. - Design and execute systems that support site-specific customization while maintaining program fidelity. - Manage camp operations resources, including logistics, transportation, meals, site coordination, and risk management. - Travel to assigned camp locations to provide in-person support during camp sessions.Travel to additional weekend programs and conferences throughout the year. - Assist with managing camper arrivals and departures, including chaperone coordination and travel logistics. - Provide behind-the-scenes support to ensure camp operations run smoothly and allow the rest of the team to focus on camper and staff experience. - Collaborate with the HQ camp team during the camp week to gather feedback, troubleshoot challenges, and identify opportunities for improvement. - Travel to prospective camp locations for evaluation. STRATEGIC PROGRAM DEVELOPMENT - Lead the research and development of new camp locations and evaluate potential partnerships. - Collaborate with subject matter experts in medical, programming, and mental health to ensure quality and innovation. - Collect and analyze data on camp operations to evaluate impact and identify areas for improvement or expansion. - Develop and manage the annual operations budget in partnership with the Director of Programs. COMMUNICATION AND CULTURE - Lead internal communications for the camp operations team, including maintaining an annual operations calendar. - Collaborate closely with HQ departments to align operations with broader organizational initiatives. - Build and sustain strong relationships with host camp facilities, vendors, and community partners. - Champion Experience Camps’ values in every aspect of your work. EXPECTATIONS & COMPENSATION - 40 hours/week (standard schedule is generally Monday through Friday, 9-5/10-6 ET, depending on location) with flexible hours to account for calls and meetings in the evenings - Primarily remote position with travel for in-person requirements. - Annual base salary range: $80,000 - $90,000, commensurate with experience - In addition to the annual base salary, Experience Camps offers a benefits package for full-time employees including employer-subsidized health, wellness, and technology benefits; a healthcare concierge service; flexible work scheduling; telecommuting; paid holidays; and PTO, bereavement, and parental leave offerings. QUALIFICATIONS - 7+ years of professional experience in camp leadership, nonprofit pro…