Senior Business Operations & Enablement Analyst, NA P&C

**Role Details** **Job Title:** Senior Business Operations & Enablement Analyst, NA P&C **Location:** New York City, NY, Hybrid **Employment Type:** Full time **Help us insure it** Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are **Always Advancing**, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people **are Experts in Tomorrow**, using curiosity and smart working to anticipate what’s next. With a culture rooted in **Reaching Out**, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. **Role Overview** Supports distribution operations, strategic execution, and business operations across NA P&C by developing actionable insights, coordinating cross-functional initiatives, and improving operational effectiveness. The role combines business analytics, operational execution, and enterprise coordination to support growth, enhance organizational performance, and build scalable business capabilities. Develops and manages KPI frameworks, broker reporting, executive dashboards, and operational reporting that enable data-driven decision making across NA P&C. **Key Responsibilities** - **Distribution Operations** - Support distribution operations through broker analytics, reporting, pipeline visibility, and cross-functional coordination - Develop reporting and actionable insights to identify growth opportunities, strengthen broker relationships, and improve distribution effectiveness - Partner with underwriting and distribution leadership to improve coordination, visibility, and operational effectiveness across the organization - Identify opportunities to leverage AI, automation, and analytics to enhance broker intelligence, reporting efficiency, and operational coordination - **Strategic Execution Support** - Support execution of strategic initiatives through project coordination, roadmap management, executive reporting, and progress tracking - Coordinate cross-functional initiatives and stakeholder alignment across Distribution, Underwriting, and corporate functions - Identify operational gaps, execution risks, and process improvement opportunities across underwriting and shared functions - Support development of scalable operating processes, reporting frameworks, and management routines that improve organizational effectiveness - Leverage automation and AI tools to improve execution tracking, workflow efficiency, documentation, and organizational visibility - **Business Performance & Analytics** - Develop and manage KPI frameworks, executive reporting, and operational dashboards across NA P&C - Analyze financial, operational, and business performance data to identify trends, risks, and growth opportunities - Support forecasting, business performance management, strategic planning, and budgeting activities in partnership with Finance and business leaders - Apply AI and advanced analytics to enhance reporting, operational insights, forecasting, and decision support **What You Bring** - Minimum of 5 years of experience in strategy, operations, business operations, consulting, analytics, or operational transformational roles - Bachelors Degree in Business Administration or related field **Other** •Demonstrated ability to manage multiple initiatives and operate effectively in fast-paced, ambiguous environments •Strong analytical and business problem-solving capabilities, including experience with reporting, KPI development, and operational insights •Experience supporting cross-functional initiatives, operational planning, or strategic execution efforts preferred •Exposure to insurance, fi…