Senior Business Intelligence (BI) Analyst

We are looking for a data-driven and collaborative Senior Business Intelligence (BI) Analyst to join our team as 100% remote based in Mexico. In this role, you will lead and shape success through high-impact sales analytics that align with business objectives and provide insights into our PMS integrations and partnerships. The role sits under our Finance team which bridges the gap between business intelligence and broader product decisions. Through close partnership with sales leaders, product managers and internal stakeholders, you will help unlock key insights to optimize our upsell sales motion and product integrations. - Location: 100% remote based in Mexico - Reports to: Director, Insights & Data WHAT YOU WILL OWN - Upsell & Expansion Funnel Analytics: Lead analytics initiatives across our Upsell channel. Map the sales funnel to identify ideal customer profiles, evaluate sales activities, and uncover levers for location and product expansion. - PMS Integration & Health Monitoring: Serve as an analytical thought partner to PMS integration. Monitor, evaluate, and report on integration health, usage friction, and technical adoption to ensure seamless data flow and integration success for new products. - Partnership Success You will be a valuable business partnership to partnership teams, working with Sales and Marketing to understand partner impact and opportunities while connecting with Accounting and Finance for improving partner reporting. - Standardized Dashboards & KPI Frameworks: Design, build, and maintain scalable dashboards (primarily in Sigma) and KPI frameworks working alongside PMs, Engineers, and Revenue Ops to provide clear metrics and analytics on performance, health, and business outcomes. - Identify Trends and Opportunities: You will analyze E2E performance to identify trends and opportunities in sales, adoption, usage, retention, and cancellation behavior to surface insights that drive decisions and actions. - Stakeholder Collaboration: You will collaborate closely with your immediate team and key business stakeholders. You will make decisions within your defined scope, proactively communicate findings in a structured, concise, and data-driven approach, and provide recommendations to drive short and long term success. - Data Quality & Self-Service: You will help maintain and scale our analytics data foundation, assisting in building self-service capabilities that empower team-wide data decisions. WHAT YOU WILL NEED TO ACCOMPLISH THE JOB - Professional Experience: 5+ years of experience in sales/revenue operations analytics, product analytics, or business intelligence, preferably within the B2B SaaS industry. - Technical Proficiency: You have strong, independent SQL skills and experience building clear dashboards using data visualization tools (such as Sigma, Tableau, or Power BI). Experience utilizing modern AI tools in your analytics workflows is a plus. - CRM & Systems Expertise: Hands-on experience working with Salesforce data structures to analyze sales pipelines, upsell sales motion, and customer growth profiles. - Independent Execution & Prioritization: Proven ability to manage day-to-day work independently, navigate ambiguous datasets, and balance competing stakeholder requests from different departments. - Collaborative Relationship Building: Experience building positive relationships within your team and department, coordinating effectively to support joint objectives. - Clear Communication: Ability to clearly and openly communicate data findings in writing and speech, translating technical data points into straightforward updates for your stakeholders. WHAT WILL MAKE US LOVE YOU - Curious & Solution-Oriented: You actively look for the "why" behind data anomalies and remain productive and positive when navigating ambiguous datasets or changing priorities. - Growth Mindset: You eagerly accept personal and professional feedback, applying it to refine your analytical methods and grow your mastery of…