Senior Atlassian Administrator

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're looking for a Senior Atlassian Administrator to join our Enterprise Tools team. This role owns Jira and Statuspage today, with the Atlassian platform growing as 1Password does. You'll be responsible for the architecture, configuration, workflows, governance, and day-to-day health of these tools across 1Password's engineering and business orgs. You bring an AI builder mentality to the work, using the right tools to help you move faster, solve problems earlier, and build things that last. This is the kind of role where you're not just maintaining a system. You're shaping how people at 1Password work every day. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 6+ years of hands-on Jira administration experience in a large-scale enterprise environment. - Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments. - Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components. - Proven experience designing and governing Jira at scale, building standards for how teams use the platform. - Strong Jira Automation skills. You can build complex automation rules, maintain them, and explain the trade-offs. - Solid understanding of Jira REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations. - Experience with Statuspage administration. Confluence and Jira Service Management experience is a plus. - Excellent communication skills. You can explain a workflow decision to an engineering lead and a permissions change to a legal team, without using different brains for each. - Experience aligning Atlassian configuration with corporate compliance and audit standards. - Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting) - Familiarity with IT Service Mana…