Senior Associate, FCM

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Associate, FCM based in the United States.** This role supports financial markets operations by ensuring reliable trade processing, operational readiness, and regulatory alignment across complex derivatives products. You will manage critical operational workflows, resolve exceptions, and help build scalable processes that support business growth and new product launches. Working closely with product, engineering, risk, compliance, and accounting teams, you will help strengthen operational infrastructure in a fast-moving financial technology environment. The ideal candidate combines strong analytical skills, operational expertise, and the ability to solve complex problems under pressure. This position offers the opportunity to contribute to the evolution of modern financial markets while improving systems, controls, and processes. You will play a key role in ensuring operational excellence and delivering secure, compliant solutions at scale. ### Accountabilities: - ocesses, including investigation, resolution, escalation, and implementation of long-term solutions. - Lead operational readiness efforts for new product launches, including requirements gathering, user acceptance testing, playbook creation, implementation planning, and post-launch stabilization. - Partner with Product, Risk, Compliance, Accounting, and Engineering teams to design scalable processes, controls, and reporting frameworks. - Develop and maintain monitoring and exception reporting structures, including servicOwn exception management across cash, positions, trades, and margin pre-level agreements (SLAs), key performance indicators (KPIs), dashboards, and escalation procedures. - Conduct root cause analysis and post-incident reviews to identify improvements and strengthen operational processes. - Identify opportunities for automation, tooling improvements, and workflow enhancements to reduce manual effort and increase efficiency. - Support back-office operations related to derivatives products, including trade flow management, position management, margin monitoring, regulatory reporting, and business analytics. - Contribute to operational improvements that enhance reliability, scalability, and compliance within financial markets infrastructure. - Apply responsible use of generative AI tools with appropriate human oversight to improve workflows, efficiency, and output quality. ## Requirements: - 5+ years of experience in financial services, fintech operations, broker-dealer operations, or listed derivatives environments. - Strong experience with trade operations, margin processes, exception management, and operational risk controls. - Proven analytical and problem-solving skills with the ability to prioritize issues, investigate complex exceptions, and determine appropriate escalation paths. - Experience supporting product launches and operational readiness initiatives, including testing, documentation, implementation planning, and go-live support. - Ability to collaborate effectively with cross-functional teams including Product, Engineering, Risk, and Compliance. - Working knowledge of listed derivatives products and financial markets operations. - Interest in blockchain, cryptocurrency markets, and emerging financial technologies. - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. - Ability to communicate clearly and effectively with both technical and business stakeholders. ## Benefits: - Competitive annual base salary range of $130,900 – $154,000, depending on location, experience, and qualifications. - Additional compensation opportunities through equity and bonus eligibility. - Comprehensive benefits package including medical, dental, and vision coverage. - 401(k) retirement plan. - Remote-first work environment with opportunities for in-person collaboration…